Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

January 12, 2016

Hi,
The best part of this APP is the support team!. 5 stars service and support!. They are great.

HOWEVER,
I gave a 4 stars since the install instructions, language and video are oriented for tech knowledgeable people not for ordinary ones like me. I may add I am an entrepreneur managing companies all my life with an university degree and had so much difficulty to understand its installation process.

This been said, I would definitely RECOMMEND it since they want to succeed and to help us achieve our goals, that is GREATLY valued.

I wish them lots of success and improvement so it could be oriented to ordinary people with a friendly language. Thanks!!

Jazmin A.

Alpacaoi
Canada
Over 3 years using the app
Edited December 31, 2015

The app has been working good so far! We have been able to retain some customer orders for items that we're unavailable because of the way the app automatically changes the "buy" button into a "pre-order" to be received when they're available again.

I only gave 4 stars since there are still some features of the app could use enhancements.

http://www.fukitt.com

Fukitt
United States
About 3 years using the app
October 13, 2016

This app has made it easy to integrate a pre-order button into our website. You can customize the style of the button and set order amounts and dates easily. It's really easy to use and I would definitely recommend.

Weave And Willow
Australia
Over 2 years using the app
March 22, 2017

This is a great application with excellent customer support. Installation was not 100% straight forward but the developers were incredibly responsive with getting us running. We look forward to the ability to see all pre-order enabled items in a list.

Supply Testing
United States
Over 2 years using the app
April 12, 2016

This app will be hugely helpful when we launch our next pre-order product.

New users should be aware that the screenshots the developers provide of their app in action imply a "Pending" payment status is possible (i.e. charge for the product later, perhaps when it's ready for fulfillment), but this is just a setting in your Shopify payment settings (you have to select an offline payment method, such as Cash on Delivery).

Everything else about the app is great. The ability to customize your settings within each product is insanely helpful, and overall, using this app is an AMAZING step up from just listing your product as a pre-order in the product title and description.

The more clear we can be as sellers about when a product will be fulfilled, the happier our customers will be with us in the long run!

The Tinkers Packs
United States
Over 2 years using the app
September 17, 2015

Very useful app, easy to use and very effective

Images Publishing Group
Australia
Over 2 years using the app
Edited February 26, 2016

This has worked great for our needs so far. We love the ability to turn certain products on for pre-order & allow backorders & to be able to set the limit on number of pre-orders allowed. I would like to see quota added with a goal bar, so when the pre-order item hits X number of units pre-ordered, that's when the goal bar fills up & a customer will know they can expect the item to ship within X number of days or weeks. When the quota is hit, an email to the shop owner would be great too. I know you probably mean to keep those types of features in the crowdfunding manager app, but the way we will be using it is less for crowdfunding & more for just re-ordering products every time they hit a certain pre-order threshold.

Bwd Fabrics Supplies
United States
About 2 years using the app
January 4, 2016

This is very convenient and useful, for when my products are currently out of stock.

Anacaonascloset
United States
About 2 years using the app
Edited February 18, 2019

Good app. Definitely helped us to keep sales even when we out of stock. It might not work well with not basic themes but custom configuration is available.

VersaChalk
United States
About 2 years using the app
February 7, 2017

After some initial work with the developers, this app now works great with our Theme - and was instrumental in our migration away from Magento by allowing us to process back-orders and pre-orders for items that are not currently in stock.

Bison Tactical
United States
Almost 2 years using the app