Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

September 7, 2016

great free product, exelent customer support

Warmclothing Co Uk
United Kingdom
About 2 years using the app
August 11, 2015

I had a issue caused by my theme but contacted them and they helped me make this AMAZING app work again!

Keyman
Australia
About 2 years using the app
March 12, 2021

Great app and easy to implement. The dev team were helpful in customising our fonts so thank you for that!

MONC
United Kingdom
About 2 years using the app
Amai replied June 7, 2021

You are most welcome ! Thank you for your kind feedback.

July 24, 2019

so far the best app I've used also customer support is super friendly and supportive.

good luck and keep it that way :)

nevernot-store
United Kingdom
About 2 years using the app
Amai replied July 26, 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

Edited January 14, 2020

What a useful app! It allows you to sell pre-order items, without getting your customers confused.
Customer service is just amazing, always available and super helpful. Helped me install the widget, as well do some adjustments to match the new button to my theme.
Thank you!

Valyou Furniture
United States
About 2 years using the app
November 23, 2022

Very easy to use and very intuitive.
Really quick to answer any queries and provide great support 24/7.

Madeleine Thompson
Hong Kong SAR
About 2 years using the app
Amai replied December 22, 2022

Thank you for the kind words as well as choosing us!

November 28, 2016

This is a great app! we are starting with the free version but can see how the full version will be great for our apparel company. If you are ordering samples and need to wait on full production of your supply or just want to get a feel for the sales you are going to have for a proust than this is the app for you!

Asgaurd503
United States
About 2 years using the app
Edited September 11, 2015

The app is great, user-friendly, and allows for customization to fit your store look and feel. Enabling pre-orders is a very important resource when you have fluctuating stock. Since this is our case, we wanted to tackle the issue from the beginning, and tried a few apps. Pre-Order is the best we found. By far. Which makes the fact that it is free a thing of beauty. We also integrated it with the In Stock Reminder app from the same developer, which also allows customization and is a key ability to have in ecommerce. Now, the most important aspect of the set for us has been the constant, effective, present, and attentive customer support of Philip, who took care of each and every question and request in the best way, being sincere, and offering solutions. We have an important amount of customization in our theme code, and as lovely as that is, it may sometimes create some roadblocks. For instance, we had a piece of theme customization code, and Pre-Order code overlapping and creating a less than ideal user experience. It was not easy to detect the root of the problem. The great Shopify team worked with us for a few days on it, but ultimately realized that the app developer had to help us. Philip took care of it. When the initial solution did not completely solve the matter, in less than 24 hours he delivered a new one, and all is fixed and working well now. A pleasure really. The best customer experience of all Shopify apps so far. We plan to add more of their products in the future.

Kitt Allan
United States
About 2 years using the app
February 20, 2018

Olga walked us through step-by-step, she was so kind and did not rush us through the process. Great customer service, thanks Olga!

Aso Dara
United States
About 2 years using the app
January 11, 2016

Amazing App! Exactly what I was looking for and very easy to implement. I had a bit of a problem to add my css code, so I wrote the team and they helped me immediately. Perfect costumer service, thank you!

Giselle Jewelry
Switzerland
About 2 years using the app