Amai PreOrder Manager + Notify , 1,046 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for managing pre-orders and keeping customers informed. It offers customization options and is compatible with various themes. Despite being time-consuming, it supports adding pre-orders to numerous products. The app's performance has improved over time, with past issues resolved. Merchants appreciate the quick and effective customer support. Regular updates introduce new, valuable features.
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App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.
This App is worth every penny. It's really easy to use and does its job perfectly. The support team are amazing and extremely fast, responsive and helpful.
Thank you Amai for the great App and service!
Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!
I have got really good support from their team!
This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!
Great customer service! They will resolve any issue you have. Highly recommend!
Glitched app, does not work sufficiently. I have items set for 'disabled backorder' yet they are available to purchase which in return is causing us so much inconvenience as we are having to personally contact each individual. Will be removing this app as soon as we upgrade our website.
Thank you for your review. Here are some of the findings during our troubleshooting. You can refer to our email to you which provides more details such as screenshots.
- The continue selling when out of stock options are turned on.
- From our logs the last time someone turned off the pre-order for the product was in August.
- There was another pre-order app already installed on 16th May, 2 months before our app was installed.
As mentioned in the email, we would require your assistance to ask Shopify for any audit trial and we can further proceed with our investigation to identify the root cause. Thank you.
Thank you for fast problem solving. Communication was easy an all problems have been fixed.
Great customer service, solved an issue within my theme in just a few hours.
I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.
Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.
Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.