Precision Crystal ‑ 3D Crystal

Precision Crystal ‑ 3D Crystal | Reviews

by Precision Laser Art LLC

Custom 3D Laser Engraved Crystal Gifts and Awards

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

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All reviews

1 review

Dulmarishop

Absolutely a useless app. There is no place to upload photos and no mock-up photos are available. Please develop this app to be more useful.

Developer reply

October 25, 2021

In the nine minutes you had the app installed, you may not have noticed that we have three ways to upload photos:

As described in Personalization Options on the Welcome screen:

1. You can add those details manually to your orders in our app after fulfillment has been requested. While manual processing is more tedious, it allows maximum control over what is manufactured. If you sell your products off line at craft shows or receive orders from friends and family off line, this is the way to upload their images and enter inscriptions. Remember that you can always enter or change personalization details manually, as long as the order hasn't entered manufacturing and processing.

2. We provide an process whereby an email is sent to your customer from a white label email address that allows your customer to upload images and enter inscriptions after the sale. This is a good option when your customer may not have an image handy to upload when they are shopping your site. They can "buy now" and "upload later".

3. If you use one of the many available product options apps, we can take the information they collect and attach it to your order. Our app relies on custom attribute information in the order to identify the uploaded file and inscription details. We collect that information from the order request and attach it to your order automatically.

We have considered adding a custom product page, but have held off because we do not want to impact your theme accidentally. It is something we're continuing to look at and any constructive feedback you have would be appreciated.

In regards to a mock up photo, it is not possible to programmatically create a 3D mockup in crystal. We take mockup photos seriously and would expect the mockup to reasonably reflect the final product and to our knowledge, there's no way to automatically accomplish this.