Prefixbox AI Search & Filter
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Reviews (59)
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After years with Unbxd, I was ready for a change. The platform often felt clunky and confusing, with too much manual work required just to keep things running. Technical issues were frequent, support was slow to respond, and new features rolled out at a crawl. Most of my calls with their CSMs revolved around minimal reporting, rather than proactive strategies to help me get more out of the platform. Add in the higher price point and long contract, and it just didn’t feel like a good fit anymore.
Even though I haven’t officially launched Prefixbox yet, the difference in the onboarding experience has been night and day. Aaron and the team have been incredibly responsive, detail-oriented, and proactive in walking me through every step. The testing phase has gone smoothly, and I’ve had plenty of opportunities to try things out and give feedback. Based on what I’ve seen so far, I’m confident I’ll end up with a stronger search solution at a much better value.
Thank you for sharing your experience and for trusting us! We’re excited to keep delivering value as you launch. We truly appreciate your confidence in our team and can’t wait to see your results!
Great to have a more advanced search solution on our website now. Iringo and her team are very friendly and happy to help out, often reaching out whithout being prompted. A pleasure to work with a company that is passionate about their product.
Thanks for the wonderful feedback!
We’re glad the solution is making an impact and it’s a pleasure to support your team.
This is a great app. I was able to implement this into my Shopify store effortlessly, and it has made it significantly easier for my customers to find what they need on my site. Customer service has been exceptional, and I am genuinely appreciative of the attention I have received for my recently launched site. I recommend this app.
Thank you for your kind words. We’re glad to hear the app was easy to implement and is already helping your customers. Our team is always here to support you!
We've seen an immediate improvement in search capability on the site, resolving a key friction point for customers as our catalog has grown. Aaron is fantastic and makes himself and the Dev team accessible.
Thank you so much for your feedback! Forwarding the kind words to Aaron and the Dev team - they’ll truly appreciate it
Great service and follow ups. If your working with
Aaron Honish, he will make sure everything you need with your search setup is exactly what your company needs. Excellent app!
Thank you, great to hear such experience, and yes Aaron is our swiss-army knife!
The team at Prefixbox has been really responsive and easy to work with. After using the app for a few weeks, we’ve already seen some encouraging improvements.
Thank you for the kind words, the team really appreciates it. Let's make this partnership rock!
Muy buena atención con el servicio de soporte. Estuve viendo unos videos en YouTube para aprender de mejor forma configurar la app, pero a los días, me llegó un mail de soporte técnico de la app, preguntando si necesitaba alguna ayuda. Por lo que realmente fue súper necesario. Agradezco la gestión. Y estoy a la espera de la ayuda prometida
¡Gracias por tu mensaje! Nos alegra que nuestro equipo de soporte haya podido ayudarte,pronto recibirás la asistencia prometida.
I'm impressed with Prefixbox search app! The search results are relevant and improve our customers' shopping experience. What I love most is the seamless integration with our store. It’s easy to customize.
Thank you, it's great to hear! We're glad you love the seamless integration and customization.
Aaron and the entire team at Prefixbox have be sooo incredibly helpful in setting up our filters for our store. We've had a lot of requests in terms of how we want search/filters and time and time again no matter how much I reach out, Aaron has been more than happy to get on calls with me and help on. Out of every app I have used for my clients ( and there have been many ) - Prefixbox and Aaron are the most responsive and accomodating. There are real people behind this and they are always innovating and doing their best to build something that serves their customers. Can't say enough good things. Thank you for your continued support! DEF recommend if you are a brand looking to scale!
Thank you so much for the incredibly kind words! It means a lot to us that you see the people, care, and innovation behind what we’re building. We're excited to keep growing with you 🚀
I installed Prefixbox AI Search & Filter on our site this week, and I'm genuinely impressed. The difference it's made to our website's user experience is noticeable, finding products is much faster, easier and more accurate.
What really sets Prefixbox apart, though, is their customer service. Aaron and the Prefixbox technical team were incredibly helpful during the initial setup, guiding me through the optimization process. I even stumbled upon a small bug, and they jumped on it immediately, pushing out a fix within hours! That level of responsiveness is rare and truly appreciated.
I highly recommend Prefixbox if you're looking for a powerful and well-supported search solution.
Thank you for your thoughtful review!
We’re delighted to hear Prefixbox is making such a difference to your store’s user experience and that our team could support you quickly during setup.
Your recommendation means a great deal to us!