Notify! PreOrder|Back in Stock
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Nareh is very very helpful thank you !!!
Notify me! is an excellent app, that is extremely easy to use, the widget looks great, and they have incredible support.
Highly recommended.
Great idea for the app but i am cancelling as i feel like the constant emails of upgrading and the action required emails are very off-putting. I feel like no matter what plan you are on, they will tell you its not good enough until you are on the highest one.
Thank you so much for your feedback, and we’re truly sorry that the emails came across as off-putting. Our goal with those emails is to provide users with recommendations and guidance tailored to their needs, helping them unlock more value from the app. However, we completely understand how this might feel overwhelming, and we deeply apologize if it affected your experience.
We genuinely appreciate your honesty—it helps us improve. Since receiving feedback like yours, we’ve made adjustments to how and when we communicate with users to ensure it’s more helpful and less intrusive. Your input has been incredibly valuable in shaping these changes, and we hope it makes a difference for others.
Thank you again for trying our app and sharing your experience. We’re always here if you decide to give us another shot in the future!
WOULD NOT RECOMMEND. CHARGED ME WITHOUT MY KNOWLEDGE. I DOWNGRADED WHEN I NOTICED AND THEY STILL HAVE A SCHEDULED CHARGE! EVEN THOUGH THEY "CONFIRMED" IT WAS DOWNGRADED. THEY ALSO CLAIMED THEY HAVE REFUNDED ME YET I HAVE NOT SEEN A SINGLE DOLLAR FROM THEM AND MY BANK STATES THEY HAVE NOT ISSUED A REFUND. BEWARE!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I'm truly sorry for the distress and confusion caused regarding the charges. Please let me address your concerns directly:
Unauthorized Charges: As a part of the Shopify platform, we don’t have the capability to charge our merchants without their explicit selection and approval of a plan.
Scheduled Charge Post-Downgrade: Shopify charges merchants at the end of their billing cycle, even if they cancel their plan. We, therefore, schedule charges until the end of that billing cycle to allow users to fully utilize the plan they're already set to pay for. If any user prefers not to continue until the end of the cycle, they can reach out to us, and we'll process the refund and cancellation immediately.
Refund Delays: We have indeed issued a full refund from our side. The speed at which the refund processes can vary based on individual banks and Shopify's processing time. I understand the concern and frustration this can bring.
We genuinely value your trust and feedback. Our team is keen on assisting you further, and we hope you'll choose to reply to our outreach for a swift resolution.
Wishing you all the best with your business.
Warm regards,
Zara, Customer Success Lead
Nice app. Does what I need it to and I like the freemium pricing plan. Support has been good too and helpful when I have needed it
Thank you very much for sharing your valuable feedback with others here. It really means a lot to us and makes our team more determined to move toward our goals day by day!
FINALLY an easy-to-use "back in stock" app! I tried so many and THIS ONE is the ONE! The team is also quick to respond and super helpful with any requests! Highly recommend! :)
Great app! And super helpful customer service, Mohsen resolved our issues super quickly and went above and beyond with the service - thanks!
Above and beyond service! Exactly what I was looking for! The attention to detail the team provided was so much more than I expected.
I was using app "Waitlisted" and they never responded to me.
Amazing Customer service as i had button placement issues due to my custom shopify theme. These issues were sorted very promptly for us.
Amazing customer service! Fast response! Easy to use!
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