Notify! PreOrder|Back in Stock
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Very prompt customer service! I needed a button changed and it was completed within 5 minutes.
As always it is a wonderful experience to use this app as the customer service is exceptional.
Thank you so much for your kind feedback! We're delighted to hear that you've had a wonderful experience with both the app and our customer service team. We strive to provide the best possible support, and it's great to know we're meeting your expectations. If you ever need assistance in the future, don't hesitate to reach out— we're always here to help!
Excellent customer service, quick assistance, the chat function is very convenient, and you receive a response within 1-2 minutes.
Got the free trial and it has been going great the service is top notch and everything is fixed right away!
Great application that helped us engage more with our customers. The dev team was incredibly helpful in setting up the widgets, and they even made customizations for our complex theme. Overall, this app does exactly what it promises, and it does it very well. I'm very confident in the support team. Highly recommended!
Sehr gute App. Kann man weiterempfehlen..
Edit: We received a personal call from the developer to day to inform us that the 'auto-enable' feature has now been redacted and that they are apologetic for any disruption to our store.
We are very happy to have heard from them and because of this, we are now reading the app back.
It's important to note, without the 'auto-enabled' issue, this app is the most full-featured and easy to use Pre=order app we've seen to date. The service has now proven to be exceptional, and the developers actually care about individual situations - which is very nice to see for an app with this many downloads/users.
Thanks you Notify and team for taking the time and actually listening to your customer, this is the type of behaviour we expect from stellar companies. Well done and look forward to worthing with you again.
Packstore
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We really wanted (needed) this app to work. It promises so much, and seems simple enough to install/setup.
However, one very (very!) big issue -- which can render your site useless if not addressed upon installation -- is the auto-enabling feature.
This app simply turns itself on the second you add it to your store. No onboarding, no questionnaire, just ON and ENABLED.
What dies this mean? Well, if you are manufacturers, or simply have an oversupply of items or don't keep inventory on Shiopify dashboard for example, ALL of the items you have set at 'continue to sell if out of stock' will show as "pre-order' only and limit anyone from purchases.
Unfortunately, most of our items were set this way, and because we installed on a Friday afternoon and the APP fails to provide adequate notifications, we lost thousands of dollars in sales over a Black Friday weekend.
I installed, opened app, and they immediately started IM'ing me and had me up and running within 10 minutes.
10/10 would recommend!
always available to help!
Great way to learn customers requirement. User-friendly and good customer service.