Notify! Back in Stock|PreOrder

Notify! Back in Stock|PreOrder

리뷰 (2,000)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
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2023년 7월 24일

WOULD NOT RECOMMEND. CHARGED ME WITHOUT MY KNOWLEDGE. I DOWNGRADED WHEN I NOTICED AND THEY STILL HAVE A SCHEDULED CHARGE! EVEN THOUGH THEY "CONFIRMED" IT WAS DOWNGRADED. THEY ALSO CLAIMED THEY HAVE REFUNDED ME YET I HAVE NOT SEEN A SINGLE DOLLAR FROM THEM AND MY BANK STATES THEY HAVE NOT ISSUED A REFUND. BEWARE!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

SMILE WORLD by Dana
미국
앱 사용 기간 3개월
답글 Notify Me!개 2023년 9월 4일

Hello,

I'm truly sorry for the distress and confusion caused regarding the charges. Please let me address your concerns directly:

Unauthorized Charges: As a part of the Shopify platform, we don’t have the capability to charge our merchants without their explicit selection and approval of a plan.

Scheduled Charge Post-Downgrade: Shopify charges merchants at the end of their billing cycle, even if they cancel their plan. We, therefore, schedule charges until the end of that billing cycle to allow users to fully utilize the plan they're already set to pay for. If any user prefers not to continue until the end of the cycle, they can reach out to us, and we'll process the refund and cancellation immediately.

Refund Delays: We have indeed issued a full refund from our side. The speed at which the refund processes can vary based on individual banks and Shopify's processing time. I understand the concern and frustration this can bring.

We genuinely value your trust and feedback. Our team is keen on assisting you further, and we hope you'll choose to reply to our outreach for a swift resolution.

Wishing you all the best with your business.

Warm regards,
Zara, Customer Success Lead

2022년 7월 22일

Nice app. Does what I need it to and I like the freemium pricing plan. Support has been good too and helpful when I have needed it

Fumo
남아프리카
앱 사용 기간 2개월
답글 Notify Me!개 2022년 7월 24일

Thank you very much for sharing your valuable feedback with others here. It really means a lot to us and makes our team more determined to move toward our goals day by day!

2022년 10월 7일

FINALLY an easy-to-use "back in stock" app! I tried so many and THIS ONE is the ONE! The team is also quick to respond and super helpful with any requests! Highly recommend! :)

Allie Glines
미국
앱 사용 기간 2일
2021년 7월 24일

Great app! And super helpful customer service, Mohsen resolved our issues super quickly and went above and beyond with the service - thanks!

Kina & Tam
오스트레일리아
앱 사용 기간 2일
2023년 5월 25일

Above and beyond service! Exactly what I was looking for! The attention to detail the team provided was so much more than I expected.
I was using app "Waitlisted" and they never responded to me.

Modern Samurai Project
미국
앱 사용 기간 2일
2023년 1월 10일

Amazing customer service! Fast response! Easy to use!
..............................................

Viva Rome Poto
미국
앱 사용 기간 2일
2023년 3월 8일

Amazing customer service - I use the free app and it is still really user friendly, does the job and the team helped customise the app for me! Thank you

Love-Connection
오스트레일리아
앱 사용 기간 2일
2023년 5월 19일

So far very good. Just downloaded the app and needed help with showing the notify me button. Support was excellent.

moá mae
아랍에미리트
앱 사용 기간 2일
2023년 3월 2일

Great attitude and quick work on my projects exchanged in a few emails. The app is fast and customers love it. I love him too.

НЕКТЕЙН
불가리아
앱 사용 기간 2일
2023년 4월 14일

Easy to handle and really god support ☺️ I belive this definitly will boost our sales a lot! We already have a great deal of people signing up to get a notification.

Puddershop
노르웨이
앱 사용 기간 2일