Notify! Back in Stock|PreOrder
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I was getting ready to launch a new product on my Shopify store and wanted a way to make sure my customers didn’t miss it the second it went live. Notify Me! was exactly what I needed. As soon as the product officially launched, my subscribers received an instant notification straight to their phones, which let them shop right away.
It made the whole launch feel smooth and exciting, and I know it helped drive those early sales. Super easy to use and a total game-changer for product drops. Highly recommend!
I just installed this app and so, have just begin using it. However, already it has out-performed a prior app I was using. Also, Harry's proactive reach out to me to offer help from a live person was wonderful. He suggested a change that I did not know could be done and greatly improves the visual effects of the buttons. I look forward to getting more experience with the app.
Really good how it allows people to sign up per size, little bit expensive to get access to peoples emails though.
Pearl from customer support was very useful though and responsive!
Thank you for the helpful feedback! We’re glad to hear you’re enjoying the size-based signup feature and found Pearl’s support useful and responsive—she’ll be happy to hear that. We also appreciate your thoughts on pricing; feedback like this helps us continue improving and evaluating our plans. Thanks again for choosing our app, and we’re always here if you need assistance!
Can't really review the app (which is why 4 stars) just yet because it was just installed and launched, but the service appears to be good as their live chat quick to help with answers. Looking for a replacement for Swym as it started malfunctioning within our theme. High hopes for this one!
Great app, but I would like to change one thing: being able to place an pre-order in one location and add to the cart in another. That way, it would get 5 stars.
Thank you for the valuable and detailed feedback—we really appreciate you taking the time to share it! Your suggestion is a great one, and our support team has already reached out to you via email to better understand your use case. It would be great if you could reply to them, and once we have those details, we’ll be happy to share the best next steps with you. Thanks again for helping us improve!
So far so good. Does exactly what I needed it to do. I've used the Lite plan for a couple of years now. It's been great. As far as the other plans -- the price seems high, don't love that they take commission, but support is very helpful. Dela helped me with all my questions when choosing which option to upgrade to. Thanks!
Thank you for your thoughtful review! We’re so glad to hear that the app has been great for you and has met your needs over the years. Your feedback helps us improve, and we always strive to offer value that’s worth the investment. We appreciate your input on the pricing and commission, and we’re happy Dela could assist you with your upgrade questions. If you have any further concerns or need additional support, don’t hesitate to reach out — we're here to help!
This app is great for creating and managing your pre-orders but we've had a few issues that are worth noting. First, if you choose "Fulfillment date up to you", you will need to release each order manually to fulfill it in the future. It can be very time-consuming if you're dealing with a lot of orders. Second, they are not very clear with their billing information. When we did a holiday subscription, after our first month was over, it said we were going to get billed for $0.96 (which was odd because the deal was only for one month) but instead we got billed for a full premium price of $69.90. They issued a full refund when we reached out to them but you have to pay attention to your billing invoices as their billing info on the app could be misleading. Overall, we highly recommend this app.
Great app to work with!
Thank you so much! We’re glad you’re enjoying working with the app. If you need anything, we’re always here to help!
Good overall App for the notifications on out of stock products. The email, SMS integrations are great. We particularly like the fact "add to cart" buttons can be switched to "Notify Me" or any other custom CTA.
The preorder setup could be improved, It's hard to sync preordered items with our shipping system. We lost track of a lot of the orders. Perhaps creating a new order ID for preordred items, separate from the existing order would be more effective.
There is also no option to add separate messages for each product on preorder. Eg we had a product on preorder due in on X date and another on Y date, but we could only display one date for all.
customer service is good, would recommend if improvements are made to preorders.
Thank you for your thoughtful review and for highlighting both the positives and areas where we can improve. We're so glad to hear that you're enjoying the notification features, email and SMS integrations, and the flexibility with custom CTAs—it's great to know these features are making a difference for your store!
We’re also sorry for any challenges with the preorder setup. We understand how crucial it is to keep track of preordered items seamlessly and to provide specific messaging for products with different arrival dates. Your feedback here is invaluable, and it helps us identify opportunities to refine the experience.
Thank you again for your balanced feedback and for continuing to use our app. Please don’t hesitate to reach out if there's anything our team can assist you with—we’re here to support you!
The user experience could have been designed better for overall price transparency, but Dela was very helpful and took my feedback into consideration.
We appreciate your insights on price transparency and will definitely take them into consideration for future improvements. We're also glad to hear that Dela was helpful and addressed your concerns. If you ever have more suggestions or need assistance, we're always here to help!