Notify! Back in Stock|PreOrder
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (2 076)
Raffiner
-
Etter vurdering
This app is super helpful for me, comes with video tutorials to guide me through the things i need to achieve for my shopify store.
The support chat/team is also very helpful, gives you the option of speaking to a real person.
Thank you for sharing your experience! We're so pleased to hear that the app has been helpful for your Shopify store and that the video tutorials made setup even easier. Our support team is always here for you, and we're glad you enjoyed the option to chat with a real person. If you need anything else, just let us know—we're here to help!
Excellent live chat service! Response time was under 5 minutes, and Nareh was incredibly helpful, informative, and quick. Highly recommend!
Great support, app was easy to setup.
Thank you so much for your kind words! We're thrilled to hear that you found the app easy to set up and that our support team was able to assist you effectively. If you ever need help again or have any questions, don't hesitate to reach out. We're here for you!
Support was very helpful and responsive
Thank you for your feedback! We're glad to hear that our support team was helpful and responsive. If you have any other questions or need assistance in the future, we’re always here to help!
Super easy to set up especially with the in app live chat - the assistance was excellent. I didn't actually have to do anything!
Thank you for your feedback! We're so glad to hear that the setup process was seamless for you and that the in-app live chat made it even easier. It’s great to know our team could take care of everything for you. If you ever need further assistance, we’re just a message away!
Very easy to use and good support from help desk
Thank you for your feedback! We’re glad to hear you found the app easy to use and that our help desk provided good support. We’re here anytime you need assistance!
great! helped me a lot with issues i had and worked wonderfully
Just had a demo with support team. It was great, seems the app has so many useful marketing features.
Thank you for your wonderful feedback! We're glad you enjoyed the demo. The demos are held by Mo Ramez, our dedicated Customer Success Manager, because he believes it's important to stay connected with our customers and ensure they get the most out of the app. Mo is passionate about helping businesses succeed, and it's great to hear that you found the marketing features so useful. If you ever need further assistance, Mo and the team are always here to support you!
We recently upgraded to the Plan Plus version of the app and have been very satisfied with the support I've received. Harry and Miles were particularly helpful, assisting us in resolving issues after installation. They patiently addressed all our questions and were genuinely committed to ensuring our site was perfect.
However, I do have a suggestion for improvement: the Spanish interface could use some refinement. Some translations are incorrect, such as "save" being translated as "ahorrar" instead of "guardar," which can sometimes complicate navigation. Additionally, it would be great to have more options for customizing messages. Despite these minor issues, I wouldn't lower my rating for the app.
Overall, the service is very good. The interface allows for theme adjustments and customizations, and in general, it works well. Plus, interactions with the support team are always cordial and efficient. I highly recommend this app and their support team!
Customer Service member was amazing! she assisted with all my enquiries and got me up and running 3 weeks before launch date! highly recommend!!!