Notify! Back in Stock|PreOrder
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The customer service team was great. They worked quickly to solve my issue and even confirmed everything was as it should be with screenshots before ending the chat.
Having a free plan but then having an incredibly limited use of the app with the free plan seems really anti-consumer. It feels like it's meant as a way to force someone to move into a paid plan. Y'all should remove the preorder limit from free plans, as limiting preorder sales to 5 sales for one of your main features is just pointless, and doesn't make me want to pay for premium.
Thank you for sharing your thoughts, and we sincerely apologize for any frustration caused by the limitations of the free plan. It was never our intention to make you feel pressured or restricted, and we deeply regret that the current setup may have given that impression.
While the free plan is designed to provide access to core features, we understand that its limitations, such as the preorder cap, can be frustrating. To address different user needs, we offer a range of plans, including the Essential plan, which increases the preorder limit without requiring a premium upgrade. This way, we aim to give users the flexibility to choose a plan that fits their requirements and budgets.
Our goal is to ensure fairness while offering features that truly deliver value and justify the cost. We are continually striving to strike the right balance and improve based on valuable feedback like yours. Once again, we’re very sorry for the inconvenience you’ve faced, and we thank you for helping us improve!
Great app! And the customer service was exceptional. I was super impressed. :)
Just started using Notify! Back in Stock, but I got help and advice right away!
Mason was really helpful. He was very willing to assist me with whatever problem or complication I had. If youre like me and this is all new for you, you will be just fine. Definitely recommend!
Great customer support who answers right away!
It's our first time (day of) using the app and it feels easy to understand.
The Notify Me! app has really been a great addition to our website and has helped our business showcase important reviews. When I needed customer service help, they were quick and easy to work with and got my questions answered right away.
Great App. Does work and great support from the team
Delaram, Melika and her team were super helpful to setup the app, and were very responsive to my questions and requests. All in all the app is great and would definitely recommend it.
Very responsive team and so far it looks like it does what it says. So happy to recommend.