Notify! Back in Stock|PreOrder

Notify! Back in Stock|PreOrder

Recenzje (2 081)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 97% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
9 październik 2023

Funciona a la perfeccion. Lo puse para mi negocio y mucha gente se ha suscrito y les está llegando perfecto. Puedes diseñar el mail.

Gracias,

MAS1 Brand
Hiszpania
3 dni korzystania z aplikacji
27 lipiec 2023

Fives Stars - This is a great app and great customer support that is working really well for us so far.

Contempo
Wielka Brytania
3 dni korzystania z aplikacji
5 grudzień 2022

This does exactly as advertised, with great tools for customizing appearance on page. Took under a half an hour to implement and had customers requesting notifications within a few hours. Hengam's Customer service was excellent as well. I had a technical conflict with DKIM authorization when sending from a custom email, and they immediately addressed the problem and began working on an alternate solution for me. Great all around.

Hyland's Naturals
Stany Zjednoczone
3 dni korzystania z aplikacji
19 grudzień 2022

Very helpful app and support staff. My product was sold out and I needed to create a way for potential customers to be notified when it came back in stock. Installed the app and when I ran into minor issue they were able to help me get it up and running very quickly.

Conservation Candy Co.
Stany Zjednoczone
3 dni korzystania z aplikacji
18 listopad 2023

Great app
amazing customer service
very happy!!!

www.pureandrea.com
Szwajcaria
3 dni korzystania z aplikacji
11 sierpień 2023

If I could give this app zero stars, I would. When I first installed the app, the submission box had excessive white space and despite my best efforts, I could not troubleshoot on my own though I spent about a couple hours attempting to do so using custom code.

I finally reached out to support. Support informed me that "we are not
able to service your store according to our terms of service, due to the type of products you are selling."

The "types of products" that my store sells are merchandise with a liquor license pending to sell wine but okay. Huge waste of time.

Uninstalled and found a much better experience by using "Alert Me! Restock Alerts." Their product actually functions out of the box so that's a win.

Bearded Viking
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Notify Me! odpowiedział(a) 4 wrzesień 2023

Hello Brian,
I sincerely apologize for the inconvenience. I empathize with you because we didn't let you know about the restrictions at the time of installations and you have every right to write this review.
Our team has reached out to you and hope you will choose to reply to our emails.
Product restrictions is based on our terms of service (Found here: https://www.hengam.io/terms-of-use/) which has many mutual product restrictions with apps like Shopify markets. A major reason for this is if our SMS restock notifications include certain keywords, our SMS messages may face delivery issues on some operators and countries which may hurt many other Shopify stores using our app.
We understand the frustration and will work on making our guidelines clearer within the app and letting stores know whether they will be unable to use the product at the start.
About the issue regarding white space, every store is different and we customize the designs for each store with a click of the button to match your theme. Unfortunately in your case, our customer success representative couldn't help as your store was not within our terms of use.
We're glad you found a solution that fits your needs. Thank you for your feedback, and we wish you success with your store.
Zara, Customer Sucess Lead

8 marzec 2023

Great app, easy to use, really simple display in the store which is easy for customers to use. Adding your brand colours is a great feature too. And the customer service is unmatched. 5* and a special thanks to Mohsin, what a star!

Veil and Virtue
Wielka Brytania
3 dni korzystania z aplikacji
30 październik 2023

Super helpful customer support. Got me able to put up preorder products in less than an hour from downloading the app

Orchideight
Stany Zjednoczone
3 dni korzystania z aplikacji
6 lipiec 2023

I had one of the best customer experiences of my life with Delaram. She was eager to help and did so with so much kindness and patience. She took her time and walked me through all the questions and changes I had in mind, and was a pleasure to talk to. I'm currently on the Free plan and having such an experience turned me into a big fan of the product and a long-time paying customer for sure. Thank you Delaram!

Sunny Days
Stany Zjednoczone
3 dni korzystania z aplikacji
18 wrzesień 2023

très bonne app, équipe réactive !

Blue Skincare
Francja
3 dni korzystania z aplikacji