Notify! Back in Stock|PreOrder
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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So far so good. Does exactly what I needed it to do. I've used the Lite plan for a couple of years now. It's been great. As far as the other plans -- the price seems high, don't love that they take commission, but support is very helpful. Dela helped me with all my questions when choosing which option to upgrade to. Thanks!
Thank you for your thoughtful review! We’re so glad to hear that the app has been great for you and has met your needs over the years. Your feedback helps us improve, and we always strive to offer value that’s worth the investment. We appreciate your input on the pricing and commission, and we’re happy Dela could assist you with your upgrade questions. If you have any further concerns or need additional support, don’t hesitate to reach out — we're here to help!
Good customer service from Miles & Nareh. Prompt follow up and communication!
The App provides overall, good value and functionality. I wish the export report had some things formatted differently, but not a huge deal.
Thank you so much for your great feedback! We’re thrilled to hear that Miles and Nareh were able to provide excellent customer service with prompt follow-up and communication. We also appreciate your comments about the app’s value and functionality. We’ll definitely take note of your suggestion regarding the export report formatting to make improvements in the future. If you need any further assistance, don’t hesitate to reach out—we’re always here to help!
I've had a great experience so far with this app, as I was trying out a few for the main use of collecting out of stock notification requests and sending out follow up messaging. Nareh has come to my rescue countless times over the first few days trying to get everything linking up correctly. The customer service has been top notch which is the ultimate reason I went with Notify! and not some of the others.
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had a great experience with the app, and it’s wonderful to know that Nareh has been so helpful in getting everything set up for you. We’re glad our customer service made the difference and helped you choose Notify! If you need any further assistance, don’t hesitate to reach out — we’re always here to help!
The app is working as expected.
Just received great support from Pearl.
Thanks
Thank you for your feedback! We’re glad to hear the app is working as expected and that Pearl provided you with great support. We truly appreciate your kind words, and if you ever need further assistance, we’re always here to help!
This app was very easy to set up, I am on the LITE version to try it out now and as soon as I turned it on it automatically connected me to a live assistant to make sure it is set up properly on the site. Nareh helped very quickly and did a great job communicating with me which settings to change on my end. Nareh also ensured the widget looked how i wanted on display settings, which was great. Holding off on a 5th star until I can see whether these functions will be robust enough but 5 stars for customer service.
I was charged for a plan that I had cancelled, Dela was extremely helpful in helping me resolve the issue!
We sincerely apologize for the billing issue and any inconvenience it may have caused. We’re so glad to hear that Dela was able to help resolve the matter quickly. We always strive to ensure our customers are satisfied, and we appreciate your patience. If you need any further assistance, please don’t hesitate to reach out—we’re always here to help!
The user experience could have been designed better for overall price transparency, but Dela was very helpful and took my feedback into consideration.
We appreciate your insights on price transparency and will definitely take them into consideration for future improvements. We're also glad to hear that Dela was helpful and addressed your concerns. If you ever have more suggestions or need assistance, we're always here to help!
I have just installed the Notify app to use for taking preorder. I wasn't able to adjust the rollover state on the button so I jumped on the chat and was connected with the awesome Pearl who jumped in and sorted it out for me within minutes. Great customer service to help us non technical folk!
Thank you for your great review! We’re so glad to hear that Pearl was able to quickly assist you with adjusting the rollover state on the button. We always aim to provide excellent customer service, especially for those who may not be as technical. If you need any further help or have more questions, don’t hesitate to reach out — we're here for you!
This app is great for creating and managing your pre-orders but we've had a few issues that are worth noting. First, if you choose "Fulfillment date up to you", you will need to release each order manually to fulfill it in the future. It can be very time-consuming if you're dealing with a lot of orders. Second, they are not very clear with their billing information. When we did a holiday subscription, after our first month was over, it said we were going to get billed for $0.96 (which was odd because the deal was only for one month) but instead we got billed for a full premium price of $69.90. They issued a full refund when we reached out to them but you have to pay attention to your billing invoices as their billing info on the app could be misleading. Overall, we highly recommend this app.
Good customer service. Always answer fast when we have an issue. Great app would highly recommend.
Thank you for your kind review! We're so glad to hear that you’ve had a positive experience with our customer service and that the app is meeting your needs. We truly appreciate your recommendation and are always here if you need any further assistance!