Notify! Back in Stock|PreOrder
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This app was very easy to set up, I am on the LITE version to try it out now and as soon as I turned it on it automatically connected me to a live assistant to make sure it is set up properly on the site. Nareh helped very quickly and did a great job communicating with me which settings to change on my end. Nareh also ensured the widget looked how i wanted on display settings, which was great. Holding off on a 5th star until I can see whether these functions will be robust enough but 5 stars for customer service.
Nice customer service, great help from Pearl
Thank you for your kind words! We're so glad to hear that Pearl was able to provide great help. We truly appreciate your feedback and are always here if you need further assistance!
I was commit to essential. Until I tried it and realize that it's just too advance for my needs. So it was a bit shock on the pricing. But great support from Miles it made big changes. More clear on the information and wish best luck to you guys!
Thank you for your review and valuable feedback! We’re glad to hear that Miles was able to assist you and make a positive impact on your experience. We understand that the pricing and features might have been more advanced than expected, and we appreciate your thoughts on that. Your feedback helps us continue to improve, and we wish you the best as well! If you need anything in the future, don’t hesitate to reach out.
I have just installed the Notify app to use for taking preorder. I wasn't able to adjust the rollover state on the button so I jumped on the chat and was connected with the awesome Pearl who jumped in and sorted it out for me within minutes. Great customer service to help us non technical folk!
Thank you for your great review! We’re so glad to hear that Pearl was able to quickly assist you with adjusting the rollover state on the button. We always aim to provide excellent customer service, especially for those who may not be as technical. If you need any further help or have more questions, don’t hesitate to reach out — we're here for you!
The set up is a bit tricky when you have other apps installed that work simultaneously but their team is amazing in helping out with everything.
Thank you for your feedback! We understand that setting up with multiple apps can be a bit tricky, but we’re so glad to hear that our team was able to assist you and make the process smoother. Your feedback is valuable and helps us improve our service. We truly appreciate your patience and are always here to help with any future questions or needs!
Good customer service. Always answer fast when we have an issue. Great app would highly recommend.
Thank you for your kind review! We're so glad to hear that you’ve had a positive experience with our customer service and that the app is meeting your needs. We truly appreciate your recommendation and are always here if you need any further assistance!
The user experience could have been designed better for overall price transparency, but Dela was very helpful and took my feedback into consideration.
We appreciate your insights on price transparency and will definitely take them into consideration for future improvements. We're also glad to hear that Dela was helpful and addressed your concerns. If you ever have more suggestions or need assistance, we're always here to help!
Overall pretty good app. Easy to use and IT support is quick and helpful.
Thank you for your thoughtful review! We’re happy to hear that you find the app easy to use and that our IT support has been helpful. We truly appreciate your feedback on the PreOrder feature, and we apologize for the issues with Shopify discount codes. We're continuously working to improve the app, and your input helps us make it even better. If you encounter any further challenges or have more suggestions, please don't hesitate to reach out. Thanks again for being a valued user!
Miles has been helpful in getting the button squared off correctly and so far the app is running smoothly. im testing out whether the app is suitable for my product and whether it gets any use before thinking of going to the paid plan- i would be less hesitant if it were less money per month. when i've been using the app for a month i'll update my review.
The app integrated well with shopify and the customer service was always helpful.
Thank you for your kind feedback! We're so glad to hear that the app integrated seamlessly with Shopify and that our customer service team was able to assist you effectively. If you ever need further support, don’t hesitate to reach out—we’re always here to help!
