Notify! PreOrder|Back in Stock

Notify! PreOrder|Back in Stock

Avaliações (2.000)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
24 de julho de 2023

WOULD NOT RECOMMEND. CHARGED ME WITHOUT MY KNOWLEDGE. I DOWNGRADED WHEN I NOTICED AND THEY STILL HAVE A SCHEDULED CHARGE! EVEN THOUGH THEY "CONFIRMED" IT WAS DOWNGRADED. THEY ALSO CLAIMED THEY HAVE REFUNDED ME YET I HAVE NOT SEEN A SINGLE DOLLAR FROM THEM AND MY BANK STATES THEY HAVE NOT ISSUED A REFUND. BEWARE!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

SMILE WORLD by Dana
Estados Unidos
3 meses usando o app
Notify Me! deixou uma resposta 4 de setembro de 2023

Hello,

I'm truly sorry for the distress and confusion caused regarding the charges. Please let me address your concerns directly:

Unauthorized Charges: As a part of the Shopify platform, we don’t have the capability to charge our merchants without their explicit selection and approval of a plan.

Scheduled Charge Post-Downgrade: Shopify charges merchants at the end of their billing cycle, even if they cancel their plan. We, therefore, schedule charges until the end of that billing cycle to allow users to fully utilize the plan they're already set to pay for. If any user prefers not to continue until the end of the cycle, they can reach out to us, and we'll process the refund and cancellation immediately.

Refund Delays: We have indeed issued a full refund from our side. The speed at which the refund processes can vary based on individual banks and Shopify's processing time. I understand the concern and frustration this can bring.

We genuinely value your trust and feedback. Our team is keen on assisting you further, and we hope you'll choose to reply to our outreach for a swift resolution.

Wishing you all the best with your business.

Warm regards,
Zara, Customer Success Lead

22 de julho de 2022

Nice app. Does what I need it to and I like the freemium pricing plan. Support has been good too and helpful when I have needed it

Fumo
África do Sul
2 meses usando o app
Notify Me! deixou uma resposta 24 de julho de 2022

Thank you very much for sharing your valuable feedback with others here. It really means a lot to us and makes our team more determined to move toward our goals day by day!

7 de outubro de 2022

FINALLY an easy-to-use "back in stock" app! I tried so many and THIS ONE is the ONE! The team is also quick to respond and super helpful with any requests! Highly recommend! :)

Allie Glines
Estados Unidos
2 dias usando o app
24 de julho de 2021

Great app! And super helpful customer service, Mohsen resolved our issues super quickly and went above and beyond with the service - thanks!

Kina & Tam
Austrália
2 dias usando o app
25 de maio de 2023

Above and beyond service! Exactly what I was looking for! The attention to detail the team provided was so much more than I expected.
I was using app "Waitlisted" and they never responded to me.

Modern Samurai Project
Estados Unidos
2 dias usando o app
10 de janeiro de 2023

Amazing customer service! Fast response! Easy to use!
..............................................

Viva Rome Poto
Estados Unidos
2 dias usando o app
8 de março de 2023

Amazing customer service - I use the free app and it is still really user friendly, does the job and the team helped customise the app for me! Thank you

Love-Connection
Austrália
2 dias usando o app
19 de maio de 2023

So far very good. Just downloaded the app and needed help with showing the notify me button. Support was excellent.

moá mae
Emirados Árabes Unidos
2 dias usando o app
2 de março de 2023

Great attitude and quick work on my projects exchanged in a few emails. The app is fast and customers love it. I love him too.

НЕКТЕЙН
Bulgária
2 dias usando o app
14 de abril de 2023

Easy to handle and really god support ☺️ I belive this definitly will boost our sales a lot! We already have a great deal of people signing up to get a notification.

Puddershop
Noruega
2 dias usando o app