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We've had a great experience with this pre-order app. It's easy to set up, works smoothly, and has all the features we needed for managing pre-orders.

The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless.

Highly recommended for anyone looking for a reliable pre-order solution with outstanding customer support!

I had an excellent experience with customer support today! The agent was prompt and attentive, quickly addressing the issue I faced with my website's preorder errors. They not only resolved the problem but also provided valuable insights into managing exchange rates for international clients. I appreciated their guidance on troubleshooting browser issues, which turned out to be a simple cache problem. Overall, their professionalism and willingness to help made a significant difference. Highly recommend their service for anyone looking for reliable assistance!

They made it a paid application and completely broke our store, so now no goods can be added to the cart as a pre-order despite the agreed subscription. unacceptable behavior and implementation

We had an issue where the preorder button was just showing a loading spinner and not working on our products. I contacted support, and they quickly understood the problem and fixed it really fast. Everything is working fine now. The support was smooth and helpful. Really happy with the experience! Highly recommend their support team for their exceptional service!

I have been using this app in my store for almost three years. It is very user-friendly. It syncs/works well with Shopify, too. Not all apps do, so this is something that is very helpful to us business owners! The pricing is also very reasonable. This has been a game-changer for my store, helping keep revenue flowing from sold-out products.

The settings within the app also make it very clear to customers what products are under the "preorder" option, making it a smoother shopping experience. Support is also very helpful. I have only had to get support one time out of the three years using this app. The support representative responded and resolved the issue quickly!

If you are looking for an app that is easy to use for both you and your customers, this is the app to install!

We like the App. It helps generate sales for us. We use it for products that we have low inventory and can get it restocked quickly. Very very good customer support.

Ben

We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it.
The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out.

The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference.

Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!

Great atention, so helpful

J'ai eu une expérience fantastique avec Eva et l'équipe PreOrder Wolf. J'ai posé une question sur la configuration des limites de précommande pour nos produits et Eva a rapidement fourni une excellente solution. Elle m'a expliqué comment configurer la précommande pour qu'elle fonctionne en fonction des niveaux de stock et m'a assuré que le système cesserait de prendre des commandes une fois le stock épuisé, ce qui était exactement ce dont j'avais besoin. besoin.

La communication claire et réfléchie d'Eva a rendu la solution facile à comprendre, et son suivi rapide a confirmé que tout était correctement configuré. J'ai vraiment apprécié l'attention portée aux détails et l'assurance que nos précommandes ne deviendraient pas un stock négatif.

Merci Eva pour votre excellent soutien. Je recommande vivement cette application pour sa grande fonctionnalité et son équipe réactive !

Free version of the app used to work okay, just not very robust. Had to use to same fulfillment time frame for all preorders, so it was limiting. Still had to manage them manually. Opened app today to set up a couple of preorders and found a message saying my free version was expiring in two weeks. Okay. Tried to use the app and it wasn't loading preorder information on the website. Eh, not worth troubleshooting for what little labor this app saves. I set preorders up to handle them as I used to do before this app.