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I’ve been using this app for several years now, and I absolutely love it. The app works great, but what really stands out is the support. Every time I had a question or ran into an issue, the team responded quickly and professionally, always asking for clear details and screen recordings to resolve things efficiently.
They really listen to their customers and even adjusted my pricing plan to better fit my business needs without any hassle. Communication was smooth, friendly, and transparent throughout.
Highly recommend this app if you’re looking for a reliable preorder solution backed by an amazing support team!
We like the App. It helps generate sales for us. We use it for products that we have low inventory and can get it restocked quickly. Very very good customer support.
Ben
I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.
UNREAL software, super easy to use and fantastic fast chat service for any issues you might have!, my pre order button had a metafeild issue and they had it sorted in 5 minites! what more could you ask for. 1000% worth the download.
great to be back to making pre orders! THANKYOU!
I had a fantastic experience with the customer support team! They were quick to understand my issue regarding the preorder not showing up for my item. The agent was incredibly helpful, taking the time to investigate and resolve the conflict caused by another app I was using. Within moments, everything was fixed, and my preorder functionality was restored. Their friendly and efficient service truly made a difference. I highly recommend their support - they deserve all the praise! Thank you for your excellent help!
Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now
I had an issue with the preorder button not showing up for the US market, and the support team was amazing! Eva quickly identified that a custom sticky add-to-cart button was causing the problem and fixed it right away. She even shared a video to confirm everything was working perfectly. Communication was clear, fast, and super helpful. I really appreciate the excellent support!
quick customer service support, love this app for my brand
I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!
Application simple d’utilisation. L’équipe est réactive et répond rapidement à toutes les questions pour résoudre les problèmes. Je recommande vivement !