Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

评论 (539)

整体评分
4.8
每个评分等级的数量
  • 94% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月31日

I had a great experience with PreOrder Wolf’s support team recently! I needed to modify a message that appeared under the "Pre-order" button on our site, as it didn’t fit our brand’s style. I reached out to the support team, hoping they could help adjust it.

Eva from support replied promptly, explaining that the message was actually controlled by Shopify due to their preorder policy and couldn’t be changed directly. However, she offered a solution: they could remove it entirely if I wanted. This option was perfect for me, so I asked Eva to go ahead and remove it.

Eva was incredibly efficient, and within a short time, she confirmed that the message had been taken down. She then asked me to review the changes to make sure everything looked the way I wanted. When I checked, everything was exactly right, and the page now had the clean, streamlined look I was hoping for.

Overall, I was thoroughly impressed with the quick, friendly, and effective support. Eva and the team at PreOrder Wolf went above and beyond to make sure my needs were met, and I felt like they genuinely cared about my satisfaction. If you’re looking for a reliable preorder solution backed by a responsive support team, I highly recommend PreOrder Wolf. They made the whole process easy and stress-free.

Altromercato Nonsolonoi
意大利
大约1个月 人在使用应用
2024年11月22日

We have been using this app for pre orders and it has worked brilliantly. When I went to use most recently, I couldn't get it to work so I messaged the team and within minutes they were able to fix it and get it working for me. So easy to use and after looking at other pre order apps- this one is by far the best AND its free! Great all around

Steeper Culture
英国
大约1个月 人在使用应用
2024年11月13日

Preorder Wolf has definitely made our preorder management smooth and efficient. The customer support team goes above and beyond to help, which really sets them apart. If you're looking for an app that simplifies preorder processes with great support to back it up, I highly recommend giving Preorder Wolf a try!

Get Rug'd
澳大利亚
10个月 人在使用应用
2024年10月30日

I recently had the opportunity to interact with the support team at PreOrder Wolf, and I am extremely satisfied with the assistance I received! I reached out to them with an urgent request to set up a preorder button for my book, Mason Gideon and the Caves of Fate, as I was facing a tight deadline. With just a few hours left before the preorder launch, I noticed that the button still displayed “Add to cart” instead of "Pre-order."

Eva, who handled my case, was prompt and attentive from the very beginning. She quickly diagnosed the issue and helped me enable the preorder feature. There was a second issue that came up: the button and page was frozen after the button was fixed. As time was of the essence, Eva took care of the situation quickly. Eva helped make the entire process incredibly straightforward, alleviating my concerns about the impending launch.

Thanks to Eva’s support, I was able to get everything set up in time, and the preorder button was successfully activated. Although our initial preorder numbers weren’t sky-high, my authors and I were genuinely pleased with how smoothly everything went. Eva’s professionalism and commitment to ensuring my needs were met stood out to me during this experience.

If you’re in search of a trustworthy preorder solution paired with exceptional customer service, look no further than PreOrder Wolf. Eva and the entire support team prioritize their clients’ success. Thank you, Eva, for your invaluable help in making this launch a reality!

Almost Anything Publications, LLC
美国
大约2个月 人在使用应用
2024年10月15日

I recently had some issues with applying discounts to pre-order products in my store. I reached out to the support team, and Eva was extremely helpful. She explained the issue was caused by some restrictions, but the team had already made updates to resolve the issue.

When another error appeared for my dog products, Eva responded quickly with clear instructions on how to fix it. She even provided a helpful screenshot for guidance. Thanks to her support, everything is now working perfectly!

I'm impressed with how efficient and attentive the team was. Thank you so much, Eva, for making this process easy and stress-free!

Charlie AK
瑞典
2个月 人在使用应用
2024年10月28日

I recently worked with the PreOrder Wolf team, and I couldn’t be happier with the service they provided. We were in the process of setting up the app on our LOONI store but ran into a few technical challenges along the way specifically regarding integration with our Skio subscription software.

The app initially pushed orders through as one-time purchases, instead of following the selling plans we had already loaded for subscription-only products. I reached out to the team, and from the start, Eva was on top of things. Not only did she respond quickly, but she also provided clear explanations and solutions at each step.

Eva made updates that ensured everything would work smoothly with our subscription app and continuously checked in to make sure all was functioning as expected. What stood out to me was how attentive and thorough she was during the entire process. She even took the extra step of asking for feedback after resolving the issue, offering to make things right if we encountered any further concerns.

In the end, I’m thrilled with the outcome. The app now works exactly as we needed, and the support experience was fantastic. Eva and the team truly care about their customers, and I highly recommend PreOrder Wolf for anyone looking to add preorder functionality to their Shopify store.

Looni
美国
27天 人在使用应用
2024年12月19日

The PreOrder Wolf support team, particularly Eva, has been fantastic! I reached out with an issue regarding delivery information not displaying correctly on my store. Eva quickly identified the source of the problem, another app conflicting with the settings, and provided clear guidance on how to resolve it.

Her responses were prompt, detailed, and easy to follow. I truly appreciate the team's efficiency and dedication to solving issues. If you need reliable support for your preorders, this app and their team are a perfect choice. Highly recommend it!

Ezreal Armwrestling Club
加拿大
10天 人在使用应用
2024年11月27日

I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow.

Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!

Stahlbühne
德国
7天 人在使用应用
2024年8月28日

I've been setting up my Shopify store and recently came across this app, which has been a game-changer for managing out-of-stock products with a "pre-order" option. Initially, everything worked smoothly with my first product, but when I added two more products, I encountered an issue these new products didn't display the "pre-order" option when their stock was zero. Instead, they just showed as "sold out," which was not what I wanted.

Frustrated and unsure what I was doing wrong, I reached out to the app’s customer support. I was fortunate enough to connect with Eva, and from the very start, her assistance was nothing short of amazing. She quickly understood the problem and provided clear, step-by-step instructions on what needed to be done. Eva explained that the app manages the selling plans automatically, so I didn’t need to manually update each product a huge relief!

What stood out the most was Eva's willingness to go above and beyond. She offered to add all of my products to the app herself, ensuring that the "pre-order" option would be applied correctly. Her prompt responses and thorough explanations made the entire process so much easier. When I finally understood what I needed to do, it was a simple fix, and everything started working perfectly.

The app now functions exactly as I hoped automatically showing "pre-order" for any out-of-stock items. This feature is incredibly useful for maintaining sales even when inventory runs low, and it’s something I highly recommend to any store owner.

Not only is the app incredibly effective, but the level of customer support is truly top-notch. It's rare to find such a combination of great technology and exceptional service. If you're looking for an app to manage pre-orders and stock availability on Shopify, this is the one you need. And if you ever run into issues, rest assured that their support team will be there to guide you every step of the way.

Thank you to Eva and the entire team for making this experience so positive! I’m excited to continue using this app as my store grows.

Metal Art Dezigns
南非
7天 人在使用应用
2024年10月15日

I recently encountered an issue with the display of the product on our mobile site, where it wasn't showing correctly. I reached out to the support team and was immediately attended to by Eva.

Her response was prompt and thorough, as she first checked on her end and provided me with a screenshot confirming everything was fine. Despite that, she continued to engage with me to ensure that my concerns were fully addressed. After a bit of back and forth, she and her team identified the problem and resolved it swiftly.

The communication was clear and empathetic, making me feel valued as a customer. I am delighted to say that everything is now working perfectly. Thank you, Eva, for your excellent support!

Nighty-Night Beauty!
阿拉伯联合酋长国
27天 人在使用应用