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We had a great experience working with the team behind this app. We approached them with a custom feature request. We needed a way to be notified when any product in our store reached zero stock so we could ensure our pre-order messaging stayed accurate and aligned with our upcoming stock arrivals.

This wasn’t something the app supported natively, but the team didn’t hesitate to step in and build a tailored solution specifically for us. They suggested a practical and efficient alternative to real-time notifications a daily email report summarizing all products that had gone out of stock and it was exactly what we needed. They even scheduled it to arrive at 8 am NZT, which fits perfectly into our daily workflow.

From start to finish, the communication was clear, helpful, and collaborative. They kept us updated, asked the right questions, and delivered the solution quickly. It’s clear they genuinely care about their users and are willing to go above and beyond to make the app work for specific business needs.

Highly recommend them to anyone looking not only for a great app but also for a team that truly supports and adapts to their users.

Great app! been using it for about 3 years and have never had an issue, Customer support works great and they respond very fast. whenever you want to ask any questions or have any concerns they're always there for you.

Great app but even better customer service!

An issue arose recently and without any fuss the customer service team not only apologised but resolved the issue without delay. This is what makes such a difference, when you know you are dealing with genuine people who want to make things right !

It's a great app with sensational customer support via chat. Our anticipated sales stand out thanks to this App.

We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it.
The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out.

The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference.

Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!