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Have not gotten a chance to set everything up yet but, I must say their customer service team is great! Phoebe greeted me with a warm welcome and immediately offered a suggestion. It was quick and it looks amazing! :) Thanks!
It has everything I need to boost our sales, it is easy to use, the support team was super helpful and was able to make the changes quickly
I highly recommend this app! My store operates on a pre-order basis, and I've been searching for a user-friendly app to facilitate this. This free app is great! Although I initially had some difficulties in setting it up, the support team promptly addressed my concerns and resolved the issue within minutes. Thanks
Easy to set up, it allows both full payment and partial payments, giving customers choices that instill more trust in their purchasing decisions
Hello Splendid store,
We're grateful for your kind words. It's great to hear that you're finding our selling plan policy feature helpful and flexible to your needs. Besides, we could help with your setting up the pre-order buttons so swiftly!
Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation!
Thank you for taking the time to share your positive experience. We're proud to have you as part of the Fordeer community.
All the best,
Fordeer Commerce <3
I install the app and immediately see that it doesn't work. I contact support and find out that the app is broken and that the developers are supposedly working on solving the problem. Support team tell me to be patient and they will solve the problem in 12 hours. 15 hours later, they tell me that it will be resolved in 24 hours. This all happens during the weekend and support team admit to me that they don't have developers who work on weekends - so they lied to me... I understand that the app is free, but this is quite irresponsible and I simply cannot recommend this to anyone.
must-have app for increasing sales and enhancing customer experience, in case when the product they want to buy is out of stock
Amazing support in just a few minutes. I have asked for their help more than once and the lady who answered me was really helpful and committed to making the changes I needed for my store.
Hello dear,
Thank you so much for your 5-star review! We're thrilled to hear that our customer service hit the mark for you. It's validating to know we're delivering a service that's highly recommended by our users.
Continuing to provide speedy and effective customer service is a top priority for us, and it means a lot that it hasn't gone unnoticed.
Please don't hesitate to reach out if you need anything else. Your feedback keeps us going.
Best wishes,
Fordeer Commerce <3
The workflow for creating a preorder is intuitive and easy to use. And, super fast customer support!
Hey there,
Thank you for the dazzling review!
We're thrilled to hear that you found the setup process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the months and we are endlessly happy to hear that it feels user-friendly.
If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Fordeer for your business!
Warm regards,
Fordeer Commerce <3
It is very good and I have had a lot of pleasure working with it and I recommend it!
Meets my needs exactly and is useful when something is out of stock. The staff is really helpful, in five minutes, they resolved my problem.