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If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.
Even with the app's team setting it up for us, we somehow still managed to encounter difficulties, leading to the inconvenience of having to manually send invoices to all our pre-order customers to collect the outstanding amounts. Adding to the frustration was the lack of instructional resources such as videos, blogs, or articles to assist us in navigating the payment collection or partial payment setup process.
When seeking assistance, the only option available was to contact their support team via chat. Despite our familiarity with similar apps and their direct involvement in the setup process, we still found ourselves facing setup issues.
Hey there Hope Innovations team!
Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for the wonderful review!
Please reach out if there's anything else you need assistance with.
Fast response - good support service. Thumbs up for Rasheem who has been really helpful. I recommend
Hello to our friends at MoonyRest
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Rasheemc, who we know will be delighted to read your comment. We appreciate the recommendation!
Cheers,
Pushpesh & the Pre‑order Now Support Team
I used this app to help me list pre-orders for my artwork. The team behind the app are fast to respond to issues and are so helpful. My issue was fixed by Josh in a total of 4 minutes. Highly recommend!
Hello to our friends at WildArtStudios
Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.
Tanu & The Pre‑order Now Support Team
so straight forward to use, performs how i need. super easy to integrate - the delayed updates are a little frustrating but thats the only challenge!
I love it. Really helpful for a business. I recommend it to anybody who want to start with pre-orders instead of just sells now.
Hello friends from Imadiva Lingerie!
Thank you for leaving this great review here! We are extremely glad it is working well for you! All the best on your e-commerce journey :-)
-Melissa & the Preorder Now Support Team
I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review
Hello to our friends at Oh So Fancy
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
This pre-order app is really user friendly. I recommend it for anyone starting out. They are fast in helping as well!
Hello to our friends at Evolution Collection
Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
I've used this app more than once and its brilliant. Easy to use, very quick turnaround when I have questions. Very user and customer friendly. Highly recommended
Hello friends at ezpz Middle East
Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-)
-Melissa & The Pre-order Now Support Team
I used this app to ensure my customers start pre-ordering their chosen items and I have seen that it was a success and I was extremely happy about it. Thank you Very much as I am excited with using this app.
That's so great! Email us anytime if you encounter any issues 🔥
I got this app so that I can get my pre-orders set up. So far so good! The customer support I've received has been great as well!
Hello to our friends at Foxie Jewelry
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team