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I am using this app to introduce new product line for the the Pre-Black Friday Sale! Simple to use and includes a step-by-step tutorial. You are in control of how long it runs and emails sent to customers reminding of pre-order items.
Hello friends at NaturalsByAnita
Thanks very much for your great review! We sincerely appreciate it and we're glad that we were able to help! If you have any other queries or need further assistance please let us know :-)
-Melissa & The Pre-order Now Support Team
Perfect to keep selling items when you don't have them in stock. Helpful in overcoming inventory challenges and providing a better customer experience.
Hello to our friends at Rapid CPAP
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!
Tanu & The Pre‑order Now Support Team
Amandeep assisted in getting our pre-order button to work for a time sensitive issue. Great support service!
Hello to our friends at Bisbee Soap & Sundry
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
///UPDATE/// So I've had this app now for several months. When the app works, it's great. You can read my previous review below. Unfortunately the app breaks a lot, which ends up costing me a lot of money. For instance, right now every product on my site has had the "add to cart" button changed to the "preorder now" button. I don't even use "preorder" for my button, it's suppose to say backorder. All of my customers now think I'm out of stock on everything. My sales over the few days have dropped over 95%. This is not the first time this has happened. There have been other issues as well, with setting just changing on their own. It's not a reliable app. I was really loving it, but I'm thinking it's not worth the headache. The support guys have been great, but you don't get answers right away and they definitely aren't going to reimburse me for all of the money they've cost me for trusting their app. First Review - We sell a lot of backordered items and this app helps a lot. Letting customers know that the product they want is a backorder item. Notifying a customer when they have both backordered and ready to ship products in the same cart is also a great feature. Plus it auto-tags the orders, so you can easily find what orders have backordered items. I'm enjoying the app so far.
Hello friends from Fish-Field!
A big thank you for leaving this extremely detailed 5-star review! We are ecstatic that we were able to assist. We are glad you are enjoying the app so far ;-) Thank you for your support!
-Melissa & the Pre-Order Now Support Team
I actually logged into this app to delete it. I love the idea, but since adding it to my shop it has reduced my sales by playing havoc with the online store. Customers cannot use the drop downs in my store as when they go to the checkout their selections have changed to the top selection on any product. Not what they have chosen. I cannot recreate it and your support people cannot create the issue, but I have so many complaints. This was never an issue prior to the integration of this app.
Hi Showdown Rugs,
We’re very sorry to hear that you’ve experienced this issue. In the past, we’ve seen this happen due to a javascript conflict, potentially with another app that has been installed. Unfortunately, as you note, we’ve been unable to replicate this issue for your store, which makes it very difficult to identify and implement a fix. Our development team has been informed of this unusual behavior and we will be investigating it to try to nail down a root cause.
Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!
The app has gone down and all my pre-orders are in chaos...no communication or warning...it was working so well, whats happened?
Hello! This is Sean, the Ops Manager with Pre Order Now.
I am terribly sorry about your experience. Around 2pm EST on Thanksgiving Day (last Thursday), an abnormally high level of volume caused our app some sever technical issues.
Our Development team went into action, and had our app moved to a MUCH larger technical server platform within 3 hours, and the issues were completely resolved. App has been working seamlessly since then.
With our much larger capacity for volume, this same issue will not happen again.
I am so sorry that this negatively affected your store. I will email you directly to arrange for a refund! And in the future, you should not experience this again with our app.
Thanks SO much for your understanding,
Sean & The Pre Order Now Support and Development Teams
I add Pre-Order to my shopify store and Nicoz from customer service solved all of my questions in a few minutes, amazing support. Thank you!
Hello to our friends at moonshop.la
Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
Super-fast customer support and quickly got our button customized to display in a more effective way than the default option.
Hello to our friends at REP Provisions
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Pre‑order Now Support Team
This app solves so many of our problems! Our customers used to miss the pre-order dates on our website (especially if they were on mobile). With this app, customers are now informed of preorder/backorder dates in several areas of the website: a pre-order button, a message above the button, a pre-order badge, a cart message AND a follow-up email after their order. It's hard to imagine a customer missing the message now! Plus, the team helped me with several aesthetic fixes within hours of my requests—one of the most helpful app support teams I've worked with.