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Slow to show the results on the product page
Not very intuitive for the customer to understand they are basically pre ordering and not ordering
Hello to our friends at Homekode
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process.
It seems that you uninstalled the app and left this review without reaching out to support for help. We have tried to reach you via email but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:
Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to help you get it right for your store.
Regards,
Pushpesh & the Pre‑order Now Support Team
Would have been a great product, but it was so slow and buggy, that it just wasn't worth the time to work it all out. Wanted to like this one!
Admittedly, it's my first day with app... but, it's working amazing. added it to all my products. super thrilled.
Hello to our friends at PEDAL Industries
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team
This is an absolutely incredible app that is a one-of-a-kind. I use the premium and it is exactly what we needed for backorders.
Hello to our friends from Tinlid Hat Co!
A big heartfelt thank you for leaving this great review! We really appreciate it!, we wish Tinlad Hat Co major success online!
Melissa & The Pre-Order Now Support Team
I worked with Nicoz, who was so friendly and helpful. He helped me set everything up on Zoom. It's rare for an app to have this level of white glove service. I will be returning to check out the rest of their products.
Hello to our friends from TIMBERDOG
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz, is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu and The Pre‑order Now Support Team
Thanks for nice support NICOZ)
Your support helped our store to add button for pre-order.
I will use this app for another store9
Hello to our friends at Furbo design
Thanks for sharing your review with us and the community. We're delighted to hear that NICOZ was able to resolve the issues you had been facing. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
Wonderful Customer Service! Thank you to the nice man that helped me prepare in starting my business.
Hello to our friends at Westero Barbecue Seasonings
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
Exactly what I am looking for! User friendly, quick and easy set up, plus it's free! Great app for start-ups.
Hello to our friends at REAL Clothing
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Easy to setup and use. Tutorial is very straight-forward and there are very clear videos on YouTube that walk you through setup.
Hello friends at CASEMATIX Cases
We are happy we can assist you! We are glad you find our app easy to setup and install! :-)
-Melissa & The Pre-order Now Support Team
I have just started using PreOrder, easy to set up, a lot of options to change which is nice for flexibility.
Hello to our friends from Marketing Tape
Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team