PreOrder Now WOD | PreOrder , 1.343 anmeldelser
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This app does what it says. Works well. We asked their staff to help change button layout and message position. One of their staff named Amandeep is really helpful. So easy communicates with him, and just done the job in 5 minutes. Amazing.
One suggestion is, this app should list product title, what product is related to customer notification email. Currently, it provides a variation ID, it can be searched in shopify to find related product. But you know, can be done better.
Overall is excellent. Highly recommend.
Hey Double Bay Hardware and Team!
This is one of the best reviews I've seen, ever! We appreciate your honest feedback about our app and the customer experience that our Specialists provide. We are very thankful for your support.
Please let us know if there is anything else we can do for you. Our team will be glad to help!
Works great. I love that it integrates buttons on the home page and collection pages to show that the item is on preorder. Highly recommend.
Hi GoodEggStuff!
Perfect! Your feedback is music to our ears. Thank you so much for taking the time to leave such a helpful review! We appreciate it.
Feel free to reach out if you need help with anything else!
I had a small issue setting up a message on my website using this app and contacted customer service. My assigned agent (Alina) was able to help me within a few minutes. She even sent me a video tutorial on how to fix my issue. Customer service 10/10
Hey there ASPYR Athletic Wear!
Thank you for the amazing review! We're thrilled to hear that Alina was able to assist you promptly and effectively. Providing top-notch customer service is a priority for us, and we're glad to have met your expectations.
If you have any further questions or need assistance in the future, don't hesitate to reach out. Cheers!
I tested it out and while it might have worked for some there were some fundamental challenges with email that had me cancel my trial.
1.) All pre-order emails come from pre-order now's email and not your company's email, this was not a professional finish for me.
2.) All confirmation emails do not allow you to add a picture of your logo at minimum to the email.
Otherwise customer service was very helpful and tried to help me navigate. I also realized after the fact that I could only use the free version of preorders on one product.
Thank you for your thoughtful feedback. We have a robust product pipeline around pre-order now and would love to share it with you and how we can incorporate this feedback into the app. I am the CEO Serge of our company and will be sending you an email, so if you could respond there, would love to chat.
The customer support assistance I received from Alina was very helpful!
Hi Tortoise+Hare Comics!
Thank you so much for your kind review. Your feedback for the support experience you had with Alina is highly appreciated. We'll make sure to recognize her efforts accordingly.
If you need further assistance, please let us know. We are always happy to help!
We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!
Hi Mother Earth Products!
We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure.
If you need further assistance, you know where to reach us!
very happy so far, and great support from Roel :)
Hey Uncharted Luxury and Team!
Knowing that you're happy makes us happy as well! I'm glad Roel was able to help you out! I'll make sure your feedback reaches him. :)
Let us know if you need any help!
i havent used it yet, but i had some issues setting it up and the customer service was very quick and efficient at solving my problems
Hey, Salted Co. Fancy Cocktail Nuts and Team!
Thank you for your kind words, we appreciate it a lot! I'm glad that our support team was able to help you out with the issues you encountered.
If ever you stumble upon any other problems, or if you need any help, please don't hesitate to reach out to us!
Very helpful!! Would recommend
Hi there Dog Dialogue & Kitty Chats!
Thank you so much for your recommendation! We love your review and we are very thankful for your kind feedback.
If you need help with anything, please feel free to reach out to us.
Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.
Thank you for your wonderful review. We are honored to have you as a customer!