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I got this app so that I can get my pre-orders set up. So far so good! The customer support I've received has been great as well!
Hello to our friends at Foxie Jewelry
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Customer Service was great! I asked for an update in my site before purchasing the app and an advisor helped me out so quickly! Can't wait to try the app!
Hello to our friends at brightstripes
Thank you for the glowing review. We're delighted to hear that you are enjoying Pre-Order now and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
I tried this app first but it wasn't working properly in my theme. So, I tried a couple other similar applications and found them to be severely lacking in comparison, so i decided to give pre-order another shot. I emailed the pre-order support team and they gave me the support i needed to solve my issue, and now it works really well.
This app helped me collect information on a specific product or gather contact lists for upcoming marketing campaigns.
Hello to our friends at AOT Mart
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre-Order now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
Had a brief simple issue with setting this up. They were very responsive to correcting the simple issue and the program works great.
Best preorder app out there. This is the only one I found with settings for a mixed cart message (preorder + in stock) which is nice as we do not ship all until the preorder arrives. This is one of the most needed features for a preorder app and they have it!
I had a small issue with my layout and the support had me up and fixed in about an hour during the normal 9-5 business hours. Definitely worth the money if you do any preorders. 10/10
Howdy! Sean here, the Customer Success Manager for Pre Order Now.
Thanks for the review and for reaching out. I'm so sorry that the app didn't work "out of the box" perfectly for the Debut theme. It normally does, yours might have some coding that was tweaked by another app or another developer, and sometimes that coding can conflict with the way that our app performs those functions.
I know it really sucks that the button is just missing on some products - we don't want that at all and I understand your frustration.
Looks like our support guru, Amir (in the Philippines - he's our very best!), is helping you get this fixed up right away as I speak... and if he can't get it right, our dev guy will tackle it when he is back in here in the next 6-12 hours...
I am working with both of them to make double-sure we put your ticket issue as the highest priority today. Hope to have this fixed and working properly right away for you!
If we can get it resolved asap, perhaps you'll reconsider this review? Anything less than 5 stars is not what we are aiming for, and definitely hurts our ranking on the app store. Thanks ahead of time... we are on it though!
Bear with us,
Sean H & The Pre Order Now Support Team
I Installed the app twenty minutes ago and I already have some preorders.
Great app 100% recommended.
I used this app for my small business I can’t wait to see the results and I enjoy lots of videos on how to set it up/ notes whenever I need to look up how to set up the preorder items.
Hello to our friends at WWW.LOVEASHLEEROSE.COM
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
So far I've loved this app and the team. The team were super efficient and fast when it came to solving any issues I had. Every questions or concerns were solved within 30 minutes of sending a support email!
Hello to our friends at GoodSelf
Thank you for sharing such an amazing review with the community and us. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We're delighted to hear that our support team was able to provide you with excellent support. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
This Shopify app for pre-order management is fantastic! The support, especially Amandeep, was excellent. Highly recommended!
Hello GriddleGrills,
Thank you for the great review! We are happy that Amandeep was able to help you with your pre-order needs. Your store looks great and we love that Pre-Order Now is working for you!
Stephanie & the Customer Success Team