Rezensionen (1.460)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 81 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
18. September 2024

eeed

42KM
Indien
Etwa 3 stunden mit der App
30. Juni 2024

m

www.cmpapparel.store
Vereinigte Staaten
5 monate mit der App
Website on Demand Studio, LLC hat geantwortet 2. Juli 2024

Hi team!

Can you tell us more about your experience? Do you have questions or need any help setting the app up on your store? You can reach out to our support team by clicking on the chat widget within the app.

We hope to hear from you soon!

27. Februar 2024

Very helpful!! Would recommend

Dog Dialogue & Kitty Chats
Vereinigte Staaten
15 tage mit der App
Website on Demand Studio, LLC hat geantwortet 29. Februar 2024

Hi there Dog Dialogue & Kitty Chats!

Thank you so much for your recommendation! We love your review and we are very thankful for your kind feedback.

If you need help with anything, please feel free to reach out to us.

14. Februar 2024

Alina was fabulous and fixed me up.

Tastemaker Market Curated by Ric Orlando
Vereinigte Staaten
3 monate mit der App
Website on Demand Studio, LLC hat geantwortet 16. Februar 2024

Hi Tastemaker Market Curated by Ric Orlando!

Thank you for your wonderful review! We're thrilled to hear that Alina provided fabulous support and was able to assist you.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

2. Februar 2024

Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!

Cheyanne Symone
Vereinigte Staaten
Etwa 2 jahre mit der App
Website on Demand Studio, LLC hat geantwortet 6. Februar 2024

Hi there Cheyanne Symone and Team!

Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your experience even better?

Please reach out and we'd be glad to help you out!

14. Dezember 2023

impossible to navigate, and does not work correctly.
takes way to much time and effort.
someone needs to come up with something simple.

Rock Rebel
Vereinigte Staaten
Ein tag mit der App
Website on Demand Studio, LLC hat geantwortet 28. Dezember 2023

Thank you for taking the time to let us know. Since this isn't feedback we typically hear from customers, we've been trying to contact you to figure out exactly what we can do to improve, but I'm not sure we've got a current email address on file. I would love to turn this experience around for you, so if you have not received our emails yet and you're open to chatting about this, please reach out to me at hannes@staytuned.digital.

Hannes Bez | Director of Customer Experience

15. Dezember 2023

Very good. And simple

HIRACHY
Schweden
Etwa ein monat mit der App
Website on Demand Studio, LLC hat geantwortet 18. Dezember 2023

Hi there HIRACHY and Team!

We're excited to hear your feedback and thrilled to be part of your store's success! Thank you so much for choosing Pre Order Now.

Please let us know if you need any help!

1. April 2024

Easy

NOOD UAE
Vereinigte Arabische Emirate
Fast 2 jahre mit der App
Website on Demand Studio, LLC hat geantwortet 2. April 2024

Hey NOOD UAE team!

We work hard to ensure to keep everything simple for our merchants and we're glad that you like it! Thank you for your review.

If you need help with anything, our support team is always available for you.

11. Dezember 2023

Way too painful. Creates Pre-Order options with discounts that you can't modify.
Adds both Checkout Now and Pre-Order buttons to the checkout screen when it is only supposed to trigger on zero stock - I asked for support and was told that it was a problem with my theme - which was actually working perfectly before i installed this crappy app.

stargear.com.au
Australien
Etwa 12 stunden mit der App
Website on Demand Studio, LLC hat geantwortet 12. Dezember 2023

Thanks for this honest and direct feedback. I'm sorry about the problems you experienced. Our developers are taking a closer look at the issues you mentioned.

I do want to note that my support crew did not mean to imply that your theme is broken, but rather that the settings for some of the functions you were struggling with are controlled through your theme and not through our app. This is a common setup for lots of Shopify apps, since they are all integrations with the code that controls your store (which includes your theme). Having said that, we will be looking at that to see if we can simplify the experience for our customers.

I will reach out to you in a separate email as well to see if there's anything we can do to make this better for you.

Hannes Bez | Director of Customer Experience

4. März 2024

Garbage app. Nothing functions properly. So dissapointing.

Bunny Knots
Vereinigte Staaten
Fast 2 jahre mit der App
Website on Demand Studio, LLC hat geantwortet 6. März 2024

Hi Bunny Knots and team,

My name is Sharky, Team Supervisor here at Pre-Order Now.

I apologize for the experience you've had with our app. We reached out to you through email and hope that you give us a chance to set the app up properly for you. Please be assured that there are no issues, and there are just a few things that need to be enabled for the app to work.

I hope you reconsider our app. We will be waiting for your response.

Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now