Rezensionen (1.474)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 81 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
3. Oktober 2022

Generally this app works well for me, I've sold a lot of products through pre-order now. Occasionally the products don't update as they should initially, but customer service are always very helpful and resolve the issue quickly for me. But would be better if it just worked first time as my time is very limited.

ABF The Soldiers' Charity Shop
Vereinigtes Königreich
Fast 2 jahre mit der App
Website on Demand Studio, LLC hat geantwortet 7. Oktober 2022

Hello to our friends at ABF The Soldiers' Charity Shop

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Bearbeitet am 24. Dezember 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify.

Update 21.10.2022 (5 stars to 3 stars):

The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being.
Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point...

Update 25.12 (3 stars to 4 stars):

Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good.
They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page.
Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

fictionary world
Deutschland
Mehr als ein jahr mit der App
Website on Demand Studio, LLC hat geantwortet 15. Oktober 2022

Hallo an unsere Freunde von fictionary world

Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst!

Prost,
Pushpesh und das Support-Team für jetzt vorbestellen

Bearbeitet am 23. März 2023

Great Customer Service by Nicoz! Quick responder and willing to go the extra mile. Step by step emails to track identify the problem and come up with the solution.

Glistening Grit
Kanada
Mehr als ein jahr mit der App
Website on Demand Studio, LLC hat geantwortet 24. März 2023

Hello to our friends at Glistening Grit

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

1. September 2020

I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!

OPN HEART, by Jason Naylor
Vereinigte Staaten
Mehr als ein jahr mit der App
Website on Demand Studio, LLC hat geantwortet 1. September 2020

Hello friends at OPN HEART, by Jason Naylor

Thank you for leaving us this positive review, we really appreciate it! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

31. Oktober 2019

Very useful App, works well. It would help if you could see the part number when searching for products.

Downunder Pilot Shop NZ
Neuseeland
Mehr als ein jahr mit der App
16. März 2022

Great app for basic pre-orders. Lacking a little on functionality and on configuration details for the buttons and badges etc.. but serves the purpose for now.

Kylami Kitchen
Vereinigte Staaten
Mehr als ein jahr mit der App
Website on Demand Studio, LLC hat geantwortet 16. März 2022

Hello to our friends at Kylami Kitchen

Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! We are always looking for ways to better our service, and your feedback is a valuable part of that process. We have added your request to our feature list and we will intimate you when we roll out this feature.

Cheers,
Pushpesh & the Pre‑order Now Support Team

Bearbeitet am 9. August 2022

The guys are normally pretty responsive to requests. I recently had an issue with the new product functionality not working for 24 hours, but it turns out it was an upgrade failing at Shopify's end. Not their fault but communication could have been better. An extras star held back for when that improves!

HunnyBoots Australia
Australien
Mehr als ein jahr mit der App
Website on Demand Studio, LLC hat geantwortet 9. August 2022

Hello to our friends at HunnyBoots Australia

We appreciate you taking the time out to share this review with us and the community! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Cheers,
Pushpesh & the Pre‑order Now Support Team

2. August 2022

seems to be working fine. the app is very easy to use and understand after messing around and really reading the settings and change to your liking

Dark N Light Hobbies
Kanada
Mehr als ein jahr mit der App
Website on Demand Studio, LLC hat geantwortet 3. August 2022

Hello to our friends at Dark N Light Hobbies

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

19. Februar 2021

Great product for managing out of stock items to facilitate pre-orders. Just wish they would have the ability to select by either product type or collection. It seems to be either all products or enter every product you want on pre-order manually.

AspenHomeDacor.com
Vereinigte Staaten
Etwa ein jahr mit der App
Website on Demand Studio, LLC hat geantwortet 23. Februar 2021

Hello friends at AspenHomeDacor.com

It's great of you to leave us this 5-star review! We appreciate your honesty and will take this suggestion into consideration! :-)

-Melissa & The Pre-order Now Support Team

20. Mai 2022

i love this app. customer service is great. its really convient for my preorder products. i definitely reccommend

Kikia's Kloset
Vereinigte Staaten
Etwa ein jahr mit der App
Website on Demand Studio, LLC hat geantwortet 23. Mai 2022

Hello to our friends at Kikia's Kloset

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team