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Hi.
I was having problems getting the pre-order app to work for our Easter Collection. I did not realize that I had to make an update & embed the app in my store.
Sunny replied very quickly, identified the problem & sent me a video link to show me how to update my store.
Thanks for the great customer service.
Karen, Bean and Goose Chocolate
Hey, Karen!
Thank you for your feedback! We appreciate you sharing your experience with us. It's great to hear that Sunny responded quickly and was able to help you resolve the issue with embedding the app in your store.
If you have questions or need help with anything, please don't hesitate to reach out. We're here to support you!
Great so far! I just started using the app.
Hey there Pedal Candle Co.!
We're glad that you chose us for your pre-order needs! Thank you for sharing your experience, we really appreciate it.
If you need any help, please don't hesitate to reach out to us by clicking on the chat widget!
Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3
Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :)
Please let us know if you have any other questions, we'll make sure to help you out!
great easy to setup
Hey team!
Thank you for taking the time to leave us a review! We're thrilled to hear that you had an effortless experience setting up our app on your store.
If you need any help, please don't hesitate to reach out to us by clicking on the chat widget within the app! Cheers!
Been using this for app for a few years. Had an issue with it recently and Alina from customer service was able to resolve it for me right away. 10/10 app! 10/10 support!
Hey, Lil' Libros and Team!
Thank you for your continuous support of our app. It's our honor to help you out and we'll make sure to continue to provide you with the assistance you need!
Please reach out if you need help with anything else!
App works great - use it regularly to pre-sell our products. Awesome support - had an issue so I contacted the help day and Zach got me all sorted out the same day. Would recommend.
Hi InHouse Publishing Bookstore!
Thank you so much for your detailed review! We appreciate your feedback for Zach as well. We'll make sure that your feedback reaches him. Thanks for making our day!
Please let us know if you need further assistance!
amazing
Hi there C&P Prod team!
Thank you so much for taking the time to leave us a review! We appreciate the support.
If you need any help, please don't hesitate to reach out to us!
Amazing and so easy
Thank you for your review Be Equisive team! We’re glad to hear you’re enjoying the app.
If you ever need assistance, don’t hesitate to reach out!
Their support system is A1 love them & app is not comparable to others!
Hi Lashesbylelly and team!
Thank you so much for your sparkling review! It makes us happy to know that you had a great experience with our support team and enjoyed using our app. We look forward to a fruitful partnership with you and your team!
If you need any help, please don't hesitate to reach out to us.
I've tested all the pre-order apps and this is by far the easiest to use. customer support was incredibly quick to make changes and help me out.
Thanks Zach!
Hey there emamaco and team!
Thank you for your glowing review! It's great to hear that Zach provided you with prompt assistance and made the process smooth for you. We appreciate your support.
If you ever need anything else, feel free to reach out to us!