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We are excited to use the Pre-Order App. We had a quick question about the setup and Nicoz was professional, proficient and extremely responsive.
Hello to our friends at Scalesgear.com
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment.
Tanu & The Pre‑order Now Support Team
good
We're glad that you're having a great time using our app Deepshade Paris and team! Thank you for taking the time to leave us a review!
Josh was EXTREMELY helpful i had such a great experience he was very helpful and patient with me as I was struggling to set up my products.
Hello to our friends at Know His Heart Store
Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
Sunny was such a help! We noticed a glitch that happened after an app upgrade, and he was so kind and made it very easy to get it fixed.
Hello to our friends at Zilker Belts
Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
Really good customer service. All my requests were handled well. The response time was fast and they did their best to help me with any problems I had.
Very easy to use! I have used many pre-order apps and a lot of them had very janky backend systems. Best one I came across to help sell my merch before the launch date!
After an initial negative experience, i am amending this review as they have gone above and beyond with their customer service. The app is good, i m testing now to see if sales uplift.
Thank you for taking the time to let us know about this experience. I'm so sorry about this. I'll be reaching out to you personally to see how we can make amends. I've also made sure that the technical issue which resulted in this poor experience has been fixed.
Hannes Bez | Director of Customer Experience
Very helpful app, and a great support team who answers any questions super fast! App setup only took a few minutes.
Loved it all, there's nothing I can recommend to think of to improve it even slightly. Works and functions very seamlessly
Hello to our friends from Charli and Kate!
So cool of you to leave our app this great review. Glad it's working well for you!, Hope your store is super-successful online!
-Melissa & The Pre-Order Now Support Team
Lets mu customers pre order products! Love this app! Not to mention that it is super easy to use!!!!
Hello friends from Linen and Thread Boutique
Thank you so much for this awesome review!, we're super-glad our app is beneficial to you! :-) We hope your store has much success online!
-Melissa and the Pre-order Now Support Team