Avis (1 513)

Note globale
4,5
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
18 novembre 2024

Ineffective.

Beau Lake
Canada
2 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 20 novembre 2024

Thank you for your feedback, and we're so sorry to hear that you found our app ineffective. We're going to work to make this right! Someone from our team will reach out to ...

8 novembre 2024

still need to try it

ghazalidesigns
Égypte
38 minutes d’utilisation de l’application
Website on Demand Studio, LLC a répondu 12 novembre 2024

Thank you for trying our app! We're sorry to see you go and would love the chance to improve your experience. We'll be in touch shortly to see if there's anything we can do ...

9 août 2024

After 5 years as a loyal subscriber on one of our stores this app has completely changed their pricing model to be biased against Shopify Plus stores. We have been a subscriber for $29 a month, but when we wanted to add this app to all of our other stores we discovered pricing has now changed to $99/mo. When we reached out to them they offered the additional stores for $59/mo and refused to match ...

Deco TV Frames
États-Unis
Plus de 2 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 14 août 2024

Thank you for taking the time to provide such detailed feedback. I understand you do not see the value for your new store at our current price point. That is certainly a ...

8 août 2024

Der letzte Schrott und der Support ist keine Hilfe

PURE SOUL Naturkosmetik
Allemagne
Plus d'un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 14 août 2024

I'm so sorry about your poor experience with us so far. I will be reaching out to you directly to see if we can fix things and win back your trust. At the very least, I want ...

Modifié le 3 mai 2024

Their customer service was extremely slow and not understanding. Their app slowed our site speed covering everything in a white box until their app fully loaded.

Taylor Joelle
États-Unis
Plus de 3 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 15 mars 2022

Hello to our friends at Taylor Joelle

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant ...

Modifié le 20 juillet 2023

I have now been using this app for a few years. When it works its a good app. However, it is a ticking bomb.

I just noticed that all out of a sudden normal available products were shown as preorder products whereas products that have stock below zero were shown as available.

What is even wore, the mixed cart pop that was triggering on every page reload, was supposed to be fixed after i have ...

William Walker
Allemagne
Environ 3 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 4 mars 2021

Hello and thank you so much for raising this problem here. I am very sorry that this happened!

There could be a handful of causes for this (including the settings on your ...

23 février 2021

Quite disappointed with this app. I loved it at the start but for the past 3 months it's been sending my customers emails that their order contained a preordered product when it doesn't. So it has created a lot of confusion. I have contacted support 4 times and then I don't receive a response and they close the ticket. I then have to open another ticket and the same issue happened. Unfortunately ...

Arabesque
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 25 février 2021

Hello there,

This is Robert, Ops manager for Preorder Now app.
We are so sorry about this. We definitely don't want to get you through this.

However, it appears that you were ...

4 mars 2024

Garbage app. Nothing functions properly. So dissapointing.

Bunny Knots
États-Unis
Presque 2 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 6 mars 2024

Hi Bunny Knots and team,

My name is Sharky, Team Supervisor here at Pre-Order Now.

I apologize for the experience you've had with our app. We reached out to you through email ...

Modifié le 3 février 2024

Each time you change a setting, it doesn't update correctly and you need to contact support for them to change it, becomes pretty useless.
Only compatible with the product page and not with collections shown on the homepage, so customers will still be prompted "Add to cart" or "Buy Now" even though the app is set up correctly.
When activating the Pre-order badge, the badge will show on ALL ...

MY OBI
Espagne
Presque 2 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 3 mars 2022

Hello to our friends at MY OBI

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I ...

Modifié le 8 décembre 2020

you went from 5 to one star on the simple fact that it has taken me longer to get past this step than any other for this process. Please let me submit something. Anything

Merch Mountain
États-Unis
Plus d'un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 8 décembre 2020

Hello!
Sean here with Pre Order Now.

Sounds like you had a difficult time submitting this review? I'm very sorry about that :( This is actually a Shopify hosted and run ...