Avis (1 447)

Note globale
4,5
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
11 novembre 2022

Nice lay out.The venture store front slides show doesn't work with this app.Add to cart pops up also and then the pre-order glitches in .this needs to be fixed so its seamless .

Special Misfits Apparel
Bermudes
11 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 14 novembre 2022

Hello to our friends at Special Misfits Apparel

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

13 février 2023

Customers are purchasing and preorder does not show up on 35% of orders. Creating a lot of confusion.

Silhouette Stylez
États-Unis
Plus d'un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 24 février 2023

Hello to our friends at Silhouette Stylez

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for.

We have tried to reach you via email as well as on the cell phone, but were not able to reach you. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:

Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.

Regards,
Pushpesh & the Pre‑order Now Support Team

8 septembre 2017

Wonderful easy to use - chris was lovely helping me out promptly when I had an issue with the banner showing.

Shoe Blogger
Australie
18 jours d’utilisation de l’application
11 septembre 2020

Seems like the best app on the market for pre-orders. Not the cheapest, but the functionality (who else has e-mail options?) and their customer service is definitely worth the extra cost.

MUNTHE.COM
Danemark
18 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 11 septembre 2020

Hello friends at MUNTHE.COM

Thank you for leaving us this incredible review, we appreciate you taking the time to do so! We wish your store all the best online :-)

Melissa & The Pre-order Now Support Team

Modifié le 29 mai 2019

I just downloaded the app so far it is very good, very easy to use, and you get exactly what you pay for. I also love that you can test it out before purchasing, just wish it was for free.

Dafichi
États-Unis
18 jours d’utilisation de l’application
9 octobre 2023

The app's functionality is not compatible with my theme, and they didn't specify the themes they are designed to work with. It has been two weeks since I first encountered the functionality issue, experienced poor response times, and feel like money was wasted on it

Styled Aesthetic
États-Unis
Environ un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 10 octobre 2023

Hi Styled Aesthetic,

We’re sorry to hear that you’ve had these difficulties with our application. The app is compatible with the vast majority of Shopify themes but does sometimes require additional support for themes with custom development.

Regarding our response times, we can see from your tickets that you received prompt support, except during an overnight weekend period. Our support agent replied to your ticket as soon as their shift started and provided next steps on resolution.

We’re very positive that our recent feedback will enable your developers to resolve the issue.

Modifié le 24 mars 2023

I recently received excellent customer support from Nicoz. Nicoz was helping me solve a complex problem that I had been struggling with. Not only was Nicoz knowledgeable and professional, but they went above and beyond to ensure that I received the help I needed.

Throughout the support process, Nicoz remained patient and communicative, answering all of my questions and providing clear explanations of the steps involved in resolving the issue. It was clear that Nicoz was committed to ensuring my complete satisfaction, and I greatly appreciated their efforts.

Overall, I would highly recommend Nicoz to anyone in need of quality customer support. Their professionalism, expertise, and commitment to customer satisfaction make them a valuable asset to any organization. Thank you, Nicoz, for your excellent service.

Ms.Me Fashion
Suisse
18 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 14 mars 2023

Hello to our friends at Ms.Me Fashion

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

1 juin 2021

This was kind of hard to set up om a phone but i got the hang of it ❤ i will be using this app in the long run for sure. It helps a lot with getting started for a beginner like myself. so thank you for this app and im sure everyone who uses this app cab afree with me on this perfect pre order app

Ur.Crown Hair
États-Unis
17 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 4 juin 2021

Hello friends at Ur.Crown Hair

We appreciate this fantastic review! Thank you so much! We wish you and your store all the best :-)

-Melissa & The Pre-order Now Support Team

1 novembre 2023

great

ARC EDGE
États-Unis
16 jours d’utilisation de l’application
24 décembre 2020

So far so good! We're still working through the set up, but we're excited to see where this app takes us!

Ashley Kennedy
États-Unis
17 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 29 décembre 2020

Hello friends at Ashley Kennedy

Thanks for leaving us this awesome review! We really appreciate the kudos! Please don't hesitate to reach out to us with any queries you may have!

-Melissa & The Pre-order Now Support Team