Avis (1 463)
Affiner
-
Par note
Easy to use and customise. Performs very well. Excellent customer support and quick response to requests. As I have a new shop I decided to try some cheaper apps at the moment to keep the monthly costs down but I plan to come back to this and use it in the future on this or another store. Highly recommended
I had this up and running within 2 minutes of installing the app. Works perfectly!
This is a good app, it does what I wanted it to do. I would like it better if I could batch apply changes to multiple products and their variants at one time so their could be improvements done with it yet. I experienced one glitch with it that may have cost me a sale but as soon as I brought it to the attention of the app support team they were very responsive and had the problem fixed right away. I would not want to lose this app but I do hope they improve it over time. It is very user friendly.
Hello to our friends fromRide and Go Electrics!
Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We hope Ride and Go Electrics is super successful online!
Melissa & The Pre-order Now Support Team
pre order is very important for all the sellers and it was very helpful and I'm gonna use it after 14 days free trial :)
Hello to our friends at PERSONAL CODE
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team
its very easy to use and works great. i really recommended for preorders /presales. like it very much
Customer service has been helpful, Seems like the perfect app for low quantity per item stores. Still in trial but so far so good
Hello to our friends at It's Getting Dicey
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Pre‑order Now Support Team
I'm using this app to launch my clothing store. Overall it is very useful. Attempting to get the app to apply the pre-order button is somewhat of a hassle for me, though.
Hello to our friends at Emmanuel House Clothing
Thank you for leaving this feedback! We appreciate you taking the time to share this review with us and the community! We are elated to learn that you find our app useful. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Cheers,
Pushpesh & the Pre‑order Now Support Team
The customer service Nicoz gave us was outstanding. He was extremely prompt in replying and went the extra mile to assist us. Would recommend!
Hello to our friends at Vinteloper
Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
App is outdated and has too many bugs now. This use to be the best Pre-order app out there but many other apps have caught up and have more features for less price. It's unfortunate as we have been using this app for a year and tried to stick with them but they have been unable to fix our issues. They blame other apps for the bugs but we haven't added anything since the bugs started. Another frustrating issue is your settings get changed everytime you revisit the app. You have to change back all your settings. Super annoying and not efficient for any business. We were paying for the $30 a month subscription plus the $$$ emails and it wouldn't always work. We now have found a better app for only $10 a month and a lot more features on top of what this app had to offer. Changes need to be made asap.
Hello friends at Grotto Treasures,
We deeply apologize for this. The competition right now is really rough and our team is always grinding to remain at the top. Since we are the best, still is, optimization, ease of use, and customer support are our main priority.
However, it appears that your account is under a legacy plan in which only premium merchants are granted with ALL FEATURES. Our current pricing model will provide you with all Preorder Now features on any paid plan. But you need to reinstall our app for it to work, along with the app being updated.
Furthermore, the reset/resync issue was already been resolved and we no longer receive that error since the fix. Especially for new installs having our most updated version.
Please note that we have an upcoming big feature in the pipeline ready to launch in a month or 2. This one is a huge one, specifically for you since you asked for it multiple times :)
We only hope the best for your store and we'll let you know once we got this new feature live. From there, maybe we can re-establish our 1-year partnership.
PS: We surely miss those adorable Tigger bags on preorder. Our team uses this product for debugging purposes in your store. And because it was so cute.
Sincerely,
-- Chud and Preorder Now Support Team
I used this app to help me pre order my products and it was very helpfu thank you guys for your help, and we really appreciate it.
Hello to our friends at Brake The Struggle Clothing
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to assist you. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team