Note globale
4,5
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 23 mars 2023

Great Customer Service by Nicoz! Quick responder and willing to go the extra mile. Step by step emails to track identify the problem and come up with the solution.

Glistening Grit
Canada
Environ 7 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 24 mars 2023

Hello to our friends at Glistening Grit

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

18 février 2022

I have just started using PreOrder, easy to set up, a lot of options to change which is nice for flexibility.

Marketing Tape
Australie
19 minutes d’utilisation de l’application
Website on Demand Studio, LLC a répondu 18 février 2022

Hello to our friends from Marketing Tape

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

11 janvier 2022

Great customer service from Vlad at Pre Order Now. Software easy to use and developers are accessible I was helped in less than 10 minutes of my inquiry .

Eminence Apparel
États-Unis
Environ 5 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 12 janvier 2022

Hello to our friends from Eminence Apparel

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Vlad is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

20 octobre 2021

The app somehow bugged our site so all drop down menus did not function and product variants did not work.

fishskyn
États-Unis
Environ 6 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 20 octobre 2021

Hello there,

We are so sorry about this. I thoroughly checked your concern and this is something we can fix ASAP. If you're still open right now, please reinstall and I will fix this for you personally.

When we receive a ticket from merchants, our auto-responder will first reach out with suggested articles related to a keyword. Once you flag that article as a solution, this will then mark the ticket as solved. Therefore, no support agent was able to get in touch with you.

Sincerely,
-- Chud and the Preorder Now Support

29 juin 2021

Super easy to set up and used. I was really impressed with how simple it was to set up and test. Great product. You should use it if you need pre-orders.

RealizeNowGLC
États-Unis
12 minutes d’utilisation de l’application
Website on Demand Studio, LLC a répondu 30 juin 2021

Hello friends at RealizeNowGLC

We appreciate you leaving this absolutely great review! We appreciate it!

-Melissa & The Pre-order Now Support Team

10 juillet 2020

this app did not work for me, I deleted it after less than 24 hours, and yet they still charged me for a full months usage, even though I received a cacellations. I would NOT recommend this app

The Wild Siren
États-Unis
Environ 4 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 13 juillet 2020

Hello friends from Wild Siren,

This is Sean, the Customer Success Manager with Pre Order Now. Sounds like you may have been charged here when you didn't want to be? Can we issue you a credit for that amount? Please let me know.

We don't want anyone to be charged for our app who doesn't wish to be...

Let me know :) I'm here to help!

Sean H

24 mai 2021

not sure on the process yet - seeing as it still hasn't shown to be working Looks like it has all the functions

MANAJ
Royaume-Uni
Environ 3 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 25 mai 2021

Hi there,

It looks like you were having trouble with the setup.
Let's schedule a call and we'll guide you through the entire process-- it should be easy, then we can also show you all the benefits our app can provide Manaj. You'll be surprised! :)

Simply email us at support@websiteondemand.ca

Modifié le 30 avril 2021

Very happy with the app so far not the smart cockie behind the computer but have found a lot of explaining on line

DEADLY STREETWEAR
Australie
Environ 2 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 4 mai 2021

Hello friends at DEADLY STREETWEAR

Thank you for this review! :-) We wish you and your store all the best on your e-commerce journey!

-Melissa & The Pre-order Now Support Team

14 novembre 2017

Great app to use for customer who wants pre order

Shelly J Luxury
Malaisie
6 minutes d’utilisation de l’application
10 janvier 2022

Pretty straight-forward! I haven't accepted an order using it yet, but looks good so far--a little better description of what happens after an order is placed would be helpful.

Finley Outdoor Goods
États-Unis
Environ 2 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 11 janvier 2022

Hello, friends at Finley Outdoor Goods

Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.

Tanu and The Pre‑order Now Support Team