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Great app and great customer service. Would definitely recommend to enable pre-orders on your site.
Greetings to you DuroMax Power Equipment,
We appreciate you taking time to write this 5-star review! We strive to assist our merchants in any way that we can and we are happy that you used our customer support service to assist you with your app. Thank you for using PreOrder Now for your store needs!
Stephanie and the Customer Support Team
Their customer service was fantastic. Aman was SO helpful and patient with me. He helped get everything set up great!
Hello 3 in 30 Podcast,
Thank you so much for the positive review. We are so glad that Aman was able to help you with your store. It is great to hear that PreOrder Now is helping your business.
Stephanie & the Customer Support Team
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Hi HYPR GEAR team,
I noticed that you've already uninstalled our app. May we know the reason as to why you decided to remove our app from your store? Please also know that our support team is available to provide you assistance in case you have any questions or concerns.
We hope to do business with you again soon!
I wish I could tell you how this app works, but I can't. I got a preview of it and asked for a demo to walk me through set up and they couldn't comprehend what I was asking... just a simple demonstration to show me how it works. Someone finally set up a call with me for 4pm. It's now 4:30pm -- nobody ever joined the call or contacted me. They clearly don't want your business, so don't waste your time trying to give it to them.
Hi xomarshmallow,
We’re very sorry to have missed the meeting with you, this is not at all representative of the customer experience that we intend to provide. We will be conducting an internal investigation to determine how this occurred and ensure that it will not happen again.
Our team has reached out to you to help set up your store. We are happy to offer free onboarding sessions, and we will ensure that a member of our team is available for you. We certainly do want your business and will reach out again immediately to try to arrange a time to meet.
kcmm
Thank you for the 5-star review team! We appreciate your partnership and support.
Much easier to set up than another app I tried and does not charge you for every transaction like another app, flat fee and Aman was very helpful in assisting me get it set up for my business.
Hello Littlest Angel Candle Co.,
Thanks for leaving us this great review! We appreciate that Aman was able to help you set up your business. We provide this free service to all of our merchants and hope that you will reach out if you need us.
The PreOrder Now support team
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Thank you for the 5-star review lostkidsfindhope and team!
Great customer service. Thanks Aman for your assistance today. Fast, responsive and resolved the coding for my pre-order buttons
Hi there KOC Apparel,
We appreciate you taking the time to give us such a great review. The customer support service that Aman provided is what we strive for with all of our merchants. It is great that you could get fast service and could get the coding you needed with Pre-Order now.
Stephanie & The Customer Support Team
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Thank you for your kind words Lucky Bean team! We appreciate your support!
Great support!!
Hey there MAI CHILE and Team!
Our support team had an amazing time helping you out! Thank you for making our day by leaving a 5-star review, we appreciate your support.
Please reach out if you need any help. Cheers!