Note globale
4,5
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
28 février 2024

great app, intuitive, and tons of features. Support team is super responsive to any questions.

IMEX-RC
États-Unis
Environ 3 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 1 mars 2024

Hey IMEX-RC team!

Thank you for your kind words. We appreciate your detailed review and we're glad that our team was able to help you out!

If anything else comes up, you know where to reach us!

10 janvier 2024

Thank you so much to Alina for helping me understand and navigate the app when I wasn't sure about a few things. She was on the chat immediately and we worked it out together. I am so happy and thankful, now I can have customers buy "in stock" and "made to order" items without loosing sales! Best Customer service ever! I am so Happy!

Abby :)

Abigail Jane
Australie
4 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 12 janvier 2024

Hey there Abby!

Thank you so much for sharing your experience with our support team! Alina's very helpful and one of our best! I'm also very happy to hear that our app was able to help with your sales, we wish you and your business nothing but the best!

Feel free to reach out if you need our assistance. Thank you for choosing Pre-Order Now!

12 février 2024

Sunny was super helpful and very polite in solving our issue, thanks!

Maiami
Allemagne
Plus de 2 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 13 février 2024

Hi Maiami team!

Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this!

If you have any further questions or concerns, don't hesitate to reach out. We're here to help!

12 janvier 2024

Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.

Elevate Styles
États-Unis
Environ un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 15 janvier 2024

Hi there Elevate Styles and Team!

Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review.

Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!

9 février 2024

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Foraged and Sown
États-Unis
Environ un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 12 février 2024

Hi there Foraged and Sown team!

We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.

If you need any further assistance, don't hesitate to reach out!

Modifié le 29 janvier 2024

I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.

Nina Nieves
États-Unis
Environ 2 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 25 janvier 2024

Thank you for your updated review team! We appreciate your kind feedback.

Please let us know if you need further assistance. Cheers!

29 janvier 2024

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

Kimber Doll USA
Australie
Plus d'un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 31 janvier 2024

Hey there Kimber Doll USA!

We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.

If there's anything else you need help with, you know where to reach us!

15 février 2024

I highly reccomend this app! It is really easy to use and to setup. I would like to especially point out that the tech support team was extremely helpful when my store faced an issue with the app. They diligently solved my issue asap.

Zynnia
États-Unis
12 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 19 février 2024

Hi there Zynnia team!

Thank you for recommending our app! We're thrilled to hear that you found it easy to use and set up. The team had an amazing time helping you out, and we're delighted to have resolved your store's issue promptly.

If you have any further questions, please don't hesitate to reach out. We're here to help!

19 janvier 2024

She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem

Charged Lifestyle
États-Unis
7 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 22 janvier 2024

Hey there Ian!

Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure.

Don't hesitate to reach out if you need our assistance!

Modifié le 10 janvier 2024

Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational

Free 24 7
Australie
3 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 11 janvier 2024

Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!

Hannes Bez | Director of Customer Experience