PreOrder Now WOD | PreOrder , 1 339 avis
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App works perfectly for everything we need it to do, and support has been amazing solving a few little display issues.
Hey there ABC Bikes and Team!
Thank you for taking the time to leave an amazing review! We're glad to hear that our app is giving you exactly what you need. Our support team is also happy and thankful for your feedback. Thank you so much for choosing Pre Order Now!
Please reach out if you need help with anything else!
Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.
Hey there Yasmin Jay and Team!
I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.
Feel free to reach out if you need our help!
Great experience with using this app! This app saved my sales when I ran out of inventory and the support team is top tier!
Hi there Kinkz Hair Products and Team!
Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out!
Please reach out if you need our help! Our support team is always available for you.
Pre order Now is a great app and their chat support team is amazing as well. They quick, professional and willing to assist with anything you may need I will highly recommend!!!! Alina was a great help and had great customer service skills
Hi VitalElite team!
It was a pleasure helping you out! Thank you so much for your helpful and detailed feedback, we appreciate it. I'll also make sure that Alina gets recognized for the excellent customer service she provides.
Please let us know if there's anything else you need help with.
Amazing app for pre-orders!
Customer service was super friendly and helpful as well
Hi there True American team!
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.
If you ever need further assistance, please don't hesitate to reach out!
Excellent customer service!
Hey happyjagabee store!
Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.
If you need help with anything else, you know where to reach us!
Customer service available, fast, and efficient :).
Hey there Kif-Kif Import and Team!
We appreciate your wonderful feedback for our support team. They work hard to ensure that they provide the support needed for all of our merchants and we take pride in the quality of service they give.
Please let us know if you need help with anything else!
The app can be a bit fiddly but the support is amazing. Had an issue and within 5 minutes of contact support staff had it fixed.
Hi CJade Online Pet & Equine!
Thank you for your feedback! We're sorry to hear that you found the app a bit fiddly, but we're glad to know that you had a positive experience with our support team. Providing excellent support is a priority for us, and we're delighted to have resolved your issue promptly.
If you have any other questions or concerns, please feel free to reach out. We're here to help!
This app is not designed for stores with rich functionality. The pre-order button replaces the add to cart button only after the page fully loads - very delayed, poor customer experience and risk of orders being created incorrectly. Their team will waste your time promising that they are working on a solution and then another manager will message you days later to say there has been a misunderstanding between their team. My sincere advice is not to go down this route if you plan to scale. If you have a very small, simple business maybe this can work. Extremely poor!
Thanks for your honest and direct feedback. I'm truly sorry for the confusion during our conversation with you - I agree that we could've handled that better. I take responsibility for that.
Regarding the issue that caused the button to load slowly on your theme, I raised it with our product development team to see what we can do to improve things on our side. I realize it's not soon enough to help your business, but hopefully it shows that we really do care about our customers' experience!
Best regards,
Hannes Bez | Director of Customer Experience
Really good customer service. They are very helpful. I barely sent a request for help, and they fixed it right away. I highly recommend this app.
Hi Blomster & Smil team!
We appreciate your kind feedback, this helps us a lot! Our team is dedicated to providing you with the best possible customer experience, and I'm glad to hear they were able to help you out.
Please let us know if there is anything you need help with!