Avis (1 513)

Note globale
4,5
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
9 février 2025

works well, need to test it first though

Krude
Irlande
5 minutes d’utilisation de l’application
Website on Demand Studio, LLC a répondu 11 février 2025

Hi there Krude team!

Thank you for your review! We're glad to hear that everything's working well so far.

If you have any questions or need help, please don't hesitate to reach out to us!

Modifié le 3 octobre 2024

yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.

Awesome Maps
Allemagne
Environ 3 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 26 août 2024

We're glad that you liked our app Awesome Maps and team! Thank you for your support!

24 septembre 2024

Customer service was fast, friendly and exceeded my expectations

The Afro Ninjas
États-Unis
Plus d'un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 26 septembre 2024

Hi there The Afro Ninjas and team!

Thank you so much for your kind review! Our support team appreciates your feedback and support.

If you need help with anything else, you know where to reach us!

19 septembre 2024

Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!

Banglez
Canada
3 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 23 septembre 2024

Hey there Banglez team!

Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.

If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!

26 août 2024

I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.

(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)

With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).

However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.

She even sent me a loom, to make sure I understood how to fix it.

Non Disclosure Apparel
États-Unis
Environ un mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 28 août 2024

Hey there Non Disclosure Apparel and team!

Thank you so much for sharing your experience with us! This detailed review helps us a lot.

Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.

If you need help with anything else, you know where to reach us!

1 novembre 2024

great

Justine Tabak
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 5 novembre 2024

We're glad that you liked our app Justine Tabak! Thank you for sharing your experience, we truly appreciate the support.

17 janvier 2025

great app

Rachel Stowe
Royaume-Uni
1 jour d’utilisation de l’application
Website on Demand Studio, LLC a répondu 20 janvier 2025

Thank you for your kind feedback Rachel Stowe and team! We appreciate your support.

25 mars 2024

I really like this app. It's working great for two of our businesses/brands. I struggle with the interface at times, but once I re learn it, it all makes sense to me. If you don't love it at first, contact their support and once you learn how to run it, it'll be a nice part of your business.

BusyBox Corp.
États-Unis
Plus de 3 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 27 mars 2024

Hey there BusyBox Corp.!

Thank you so much for your detailed review and recommendation! We appreciate your feedback and we'll work on making our interface more user-friendly.

Please reach out if you need further assistance!

9 août 2024

After 5 years as a loyal subscriber on one of our stores this app has completely changed their pricing model to be biased against Shopify Plus stores. We have been a subscriber for $29 a month, but when we wanted to add this app to all of our other stores we discovered pricing has now changed to $99/mo. When we reached out to them they offered the additional stores for $59/mo and refused to match the existing price citing a pathetic excuse of overhead costs. It's a software app.... where we are self service. It does not cost anything extra to have an extra subscriber to a software.

$99/mo is an overcharge of an app for our secondary lower performing sites and it's infuriating when apps think that just because a site is Shopify Plus store that they should base their pricing on this. Pricing should be based on usage not based on which Shopify plan we have.

We have since switched to one of the other pre-order apps in protest to this new pricing model. It's unfortunate they chose $0 revenues instead of supporting an existing loyal customer of 5 years that was simply looking to spend more.

Deco TV Frames
États-Unis
Plus de 2 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 14 août 2024

Thank you for taking the time to provide such detailed feedback. I understand you do not see the value for your new store at our current price point. That is certainly a concern for us, and something we want to address as an organization. We would love to discuss this, as well as other options to resolve this problem, with you on a call if you are open to it.

Hannes Bez | Director of Customer Experience

1 janvier 2025

It is super easy to use

Ezee Freeze
Australie
22 minutes d’utilisation de l’application
Website on Demand Studio, LLC a répondu 3 janvier 2025

Hey there Ezee Freeze team!

Thank you so much for your feedback! We're glad that everything is going smoothly with your set up.

If you need help or have any questions, please don't hesitate to reach out to us!