Avis (1 514)

Note globale
4,5
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 13 août 2019

THIS APP IS BROKEN,
We have tried several times and the support can help us.
doesn't not sync,No help

Luminous Being Yoga Clothing
États-Unis
6 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 18 août 2019

The app is NOT broken. The "sync" you mentioned, as clearly written in the app, was just the setup progress bar :) You had completed 60% of our recommended setup process...

...

14 février 2024

This app is not designed for stores with rich functionality. The pre-order button replaces the add to cart button only after the page fully loads - very delayed, poor customer experience and risk of orders being created incorrectly. Their team will waste your time promising that they are working on a solution and then another manager will message you days later to say there has been a ...

Importatoy
Afrique du Sud
5 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 16 février 2024

Thanks for your honest and direct feedback. I'm truly sorry for the confusion during our conversation with you - I agree that we could've handled that better. I take ...

29 septembre 2020

Does not work properly at all with our site. Inventory that was in stock was showing preorder. Inventory that was out of stock wasn't. Waste of time

Stella Valle
États-Unis
5 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 30 septembre 2020

Hello! Thanks for this review. We DEFINITELY want to get it right for you 100%, and this type of issue is very rare for our app... sounds like perhaps your settings in the ...

1 août 2020

Avoid the app, we trialled it for 3 days. Automatically changed our sizings when customers chose a different size. People orders XXXL and it was changing it to S. Seen a few reviews which are the same. Cost us quite a bit over the past 3 days. Avoid. Plenty of returns now have to be made

Terrace Cult
Royaume-Uni
4 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 3 août 2020

Hello - this is Sean, the Customer Success Manager with Pre Order Now.

Thanks SO much for leaving this message for us. Sounds like there was a conflict with your theme or ...

28 février 2024

c'est la deuxième fois que j'essaie d'installer cet application qui ne fonctionne pas! c'est une arnaque! en plus il est noté un essai de 14j alors qu'une fois le paiement validé aucun essai n'est pris en compte!!!

SMART Babyshop
Luxembourg
4 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 29 février 2024

Hi there,

My name is Sharky, Team Supervisor at Pre-Order Now.

I'm sorry to hear about your experience with our app. We take your feedback seriously and we would like to ...

27 octobre 2023

It doesnt work!! Total waste

Mian Agri Farm
Pakistan
2 jours d’utilisation de l’application
10 septembre 2020

As soon as I installed the app, the main menu on the homepage wasn't responding and functioning anymore.

[stoke] Market
Canada
2 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 10 septembre 2020

Hello!
I am terribly sorry to hear about this. That is NOT AT ALL normal for our app.

We can help you right away and fix that RIGHT NOW if you will allow us to? We are 100% ...

11 juillet 2023

I wish I could tell you how this app works, but I can't. I got a preview of it and asked for a demo to walk me through set up and they couldn't comprehend what I was asking... just a simple demonstration to show me how it works. Someone finally set up a call with me for 4pm. It's now 4:30pm -- nobody ever joined the call or contacted me. They clearly don't want your business, so don't waste your ...

xomarshmallow
États-Unis
1 jour d’utilisation de l’application
Website on Demand Studio, LLC a répondu 13 juillet 2023

Hi xomarshmallow,

We’re very sorry to have missed the meeting with you, this is not at all representative of the customer experience that we intend to provide. We will be ...

14 décembre 2023

impossible to navigate, and does not work correctly.
takes way to much time and effort.
someone needs to come up with something simple.

Rock Rebel
États-Unis
1 jour d’utilisation de l’application
Website on Demand Studio, LLC a répondu 28 décembre 2023

Thank you for taking the time to let us know. Since this isn't feedback we typically hear from customers, we've been trying to contact you to figure out exactly what we can ...

15 février 2021

Since I installed the app my website didn`t load the images. A day with nearly no sales because of this. My worst experience with any app.

Kalma Brand
Espagne
Environ 22 heures d’utilisation de l’application
Website on Demand Studio, LLC a répondu 19 février 2021

Friends from Kalma,

Sean here, PreOrder Now guru... this is definitely not a normal side effect of our app. Sounds like your store's theme didn't play well "put of the box" ...