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The guys are normally pretty responsive to requests. I recently had an issue with the new product functionality not working for 24 hours, but it turns out it was an upgrade failing at Shopify's end. Not their fault but communication could have been better. An extras star held back for when that improves!
Hello to our friends at HunnyBoots Australia
We appreciate you taking the time out to share this review with us and the community! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Cheers,
Pushpesh & the Pre‑order Now Support Team
seems to be working fine. the app is very easy to use and understand after messing around and really reading the settings and change to your liking
Hello to our friends at Dark N Light Hobbies
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
Great product for managing out of stock items to facilitate pre-orders. Just wish they would have the ability to select by either product type or collection. It seems to be either all products or enter every product you want on pre-order manually.
Hello friends at AspenHomeDacor.com
It's great of you to leave us this 5-star review! We appreciate your honesty and will take this suggestion into consideration! :-)
-Melissa & The Pre-order Now Support Team
i love this app. customer service is great. its really convient for my preorder products. i definitely reccommend
Hello to our friends at Kikia's Kloset
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team
i use this to help me sell products when we are out of stock. it helps me maintain sales while being low on inventory.
We've tried a couple of pre-order apps and this one seems to work the best.
it works like it should . needed a little help after set up and they were on point. Josh helped out and fixed the problem very quickly.
Hello to our friends at Sun Bulb Studio
Thanks for sharing your review with the community and us. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
Love the functionality of this app. We had a frustrating experience with their service the first go around but Josh was super helpful with set up and troubleshooting this time! Thanks, Josh :)
Hello to our friends at Destira
Thanks for the feedback. We're so happy to hear that you are enjoying the functionality of the app. Apologies for not meeting your expectations the first time. Please let us know about any glitches that you face with the app and we will be glad to resolve them for you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Had a problem with pre-orders displaying on our website but customer care fixed the issue within minutes. Great customer service
Hello to our friends at Lana Wilkinson
Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
Customer service was extremely quick, the technician I spoke with (Rasheem) walked me through the setting and whilst the app hasn't yet started working. I'm reassured that this will work.
I'll update this review to 5* when everything is resolved.
Hello to our friends at Carmarthen Camera Centre
Thanks for sharing your review with us and the community. Rasheem is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Pre‑order Now Support Team