Avis (1 381)

Note globale
4,5
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
19 février 2024

Amazing app for pre-orders!

Customer service was super friendly and helpful as well

True American
États-Unis
2 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 21 février 2024

Hi there True American team!

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.

If you ever need further assistance, please don't hesitate to reach out!

10 janvier 2024

Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3

iApothecary at TheGutInstitute.com
États-Unis
Environ un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 12 janvier 2024

Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :)

Please let us know if you have any other questions, we'll make sure to help you out!

13 février 2024

Excellent customer service!

happyjagabee store
Japon
Plus de 5 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 15 février 2024

Hey happyjagabee store!

Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.

If you need help with anything else, you know where to reach us!

8 mai 2024

GREAT NICE and EASY

Official Big Steppa Clothing
États-Unis
4 jours d’utilisation de l’application
Website on Demand Studio, LLC a répondu 10 mai 2024

Hi there Official Big Steppa Clothing!

We want to keep everything simple here at Pre-Order Now. I'm glad you liked it!

If ever you need any help, just let us know. Our support team would be happy to help!

22 janvier 2024

Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.

Yasmin Jay
Australie
6 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 24 janvier 2024

Hey there Yasmin Jay and Team!

I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.

Feel free to reach out if you need our help!

29 janvier 2024

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

Kimber Doll USA
Australie
Plus d'un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 31 janvier 2024

Hey there Kimber Doll USA!

We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.

If there's anything else you need help with, you know where to reach us!

Modifié le 29 janvier 2024

I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.

Nina Nieves
États-Unis
Environ 2 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 25 janvier 2024

Thank you for your updated review team! We appreciate your kind feedback.

Please let us know if you need further assistance. Cheers!

10 janvier 2024

Thank you so much to Alina for helping me understand and navigate the app when I wasn't sure about a few things. She was on the chat immediately and we worked it out together. I am so happy and thankful, now I can have customers buy "in stock" and "made to order" items without loosing sales! Best Customer service ever! I am so Happy!

Abby :)

Abigail Jane
Australie
4 mois d’utilisation de l’application
Website on Demand Studio, LLC a répondu 12 janvier 2024

Hey there Abby!

Thank you so much for sharing your experience with our support team! Alina's very helpful and one of our best! I'm also very happy to hear that our app was able to help with your sales, we wish you and your business nothing but the best!

Feel free to reach out if you need our assistance. Thank you for choosing Pre-Order Now!

13 février 2024

Super quick support!

Jamie Slye Hats + Accessories
États-Unis
Environ 2 ans d’utilisation de l’application
Website on Demand Studio, LLC a répondu 15 février 2024

Hi there Jamie Slye Hats + Accessories!

Thank you so much for your kind words! We're thrilled you had a positive experience with our support team. Providing fast and helpful assistance is our top priority, and we're glad to see that reflected in your feedback.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

12 janvier 2024

Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.

Elevate Styles
États-Unis
Environ un an d’utilisation de l’application
Website on Demand Studio, LLC a répondu 15 janvier 2024

Hi there Elevate Styles and Team!

Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review.

Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!