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This app has really helped me develop a better customer experience and was super easy to use. The how to set up tutorial was really easy to use.
Awesome! And we are just a ping/email away if you need any assistance 😎
I had an issue setting up the app but the customer service team was awesome at helping me resolve this issue. Thank you!
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our customer service was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Stephanie & The Pre‑order Now Support Team
Great neat app for pre-orders. Easy to operate and Chris is always ready to help if something doesn't show properly, mostly due to the many different themes out there.
Have been using it for over two months now and definitely recommend it!
So far it has been easy to set up, affordable, and mostly does what I need it to do. I make hand made items and don’t always have items in stock, now it doesn’t matter. All I do is hook up “pre order now” to my entire store and when an items out of stock someone can now see this and read my added text that says “hand made ships in 2 weeks”. Thanks for the great app!!! You won’t be disappointed
This is a great app! I am now able to put items on pre-order easily instead of having to mark these items as pre-order in the description and then remember to go back and change that. There are no misunderstandings with my customers now as to when their item will typically ship. I can process the order and not worry about it again until I receive the product to ship out. Everything happens in the background flawlessly.
Super slick to setup and use. Seems to be working great and will allow us to keep our cash flow up while having items be out of stock.
Great support! Got on a call with Aman and he sorted everything out for me with no complications. Thanks guys
Hello to our friends at Retro Chip
Thanks for sharing your review with the community and us. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
Great app. Works as described. I'd recommend it for easy implementation. I used the free features and it's been good.
Hello friends at Birdsong Dog Beds
We appreciate you leaving us this review! We're happy you have been having a faultless experience so far ;-) All the best on your e-commerce journey!
-Melissa & The Pre-order Now Support Team
The app works well "when it works"...however, it's been buggy lately, such as removing products from my pre-order list by itself, not allowing me to edit pre-order products (taking me rather to the upgrade screen), or sometimes not even allowing me to open the app in Shopify. I would give more stars if it was more reliable.
UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again.
THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future!
Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks!
-Sean & the Pre Order Now Team
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Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge.
I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in.
Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon...
Thanks for your understanding, and stay tuned...
Sean & The Pre Order Now Dev Team
This app is great! It does everything we need it to and the customer support is exceptional! Highly recommend!
Hello friends at THQ2021
Thank you for leaving this great review! We are happy we could assist you! :-)
-Melissa & The Pre-order Now Support Team