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Exceptional customer service! Alina was incredibly helpful, quickly resolving my issue by updating the theme and button selector to match my store perfectly. She kept me informed throughout the process and made sure everything was working smoothly before signing off. The support was fast, professional, and friendly. Highly recommend this app and their amazing team! Thank you, Alina!
Hey there Onekid team!
Thank you for your fantastic review! We're thrilled to hear that Alina provided exceptional support and ensured everything was customized perfectly for your store. Our team is always here to help, and we truly appreciate your recommendation!
If you need help with anything else, you know where to reach us!
Very friendly, quick and professional support by Roel! Thanks for solving our problem. In general we are very happy with the app, and as experienced today, if a problem pops up, support is very helpful.
Hey there Snuggy Hoods Ltd!
Thanks for the great feedback! We're glad to hear Roel provided quick and professional support. It's great to know the app is serving you well, and that our support team is there when needed.
If you need further assistance, you know where to reach us!
Great Customer service.
I had an issue with images not showing properly.
It was solved quickly and professionally.
Love it!
Hi there Fiik Skateboards Australia and team!
Thank you for taking the time to leave us a review! We're glad that our team was able to help out and assist you quickly.
If you need help with anything else, you know where to reach us!
This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long.
We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support.
Thanks for creating a great app which helps us do exactly what we need to do with pre-orders!
Hey there CLHEI team!
Thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our setup videos helped simplify the process. It’s also great to know that our support team was able to resolve the issue so quickly. Providing excellent customer service is a top priority for us, and we’re happy we could help with your pre-order setup.
Thanks for choosing our app, and we’re here if you need anything!
Such a great app that has helped me generate £000's in revenue from pre-ordered items. The customer service is excellent -super quick, helpful and responsive!
Hi there Natal Active team!
Thank you for sharing your experience! It’s amazing to hear about the positive impact on your revenue. Our team takes great pride in providing fast and helpful support, and we’re thrilled to know you’ve had such a positive experience with us!
If there’s anything else we can do to assist you, please don’t hesitate to reach out!
Simply awesome! I had a small issue, started a chat, and it was fixed within 5 minutes. Great customer service!
Hi there Golf Skate Caddy Australia and team!
Thank you for taking the time to leave us a review! We're glad to hear you had such a smooth experience!
Our team is always here to help whenever you need it. Thanks for your support!
Alina was super helpful, friendly, and quick to respond.
Hey GOLF CAR RANCH and team!
Thank you for your kind words! We're thrilled to hear that Alina provided you with helpful and fast support. We'll be sure to share your appreciation with her!
If you need help with anything else, you know where to reach us!
Pre Order works great. We are able to offer lots of special order products to our customers and it makes it clear which items are going to take longer to ship.
Hey Luxe Barbeque Company and team!
Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate that you took time to share the experience you had with our app.
Please feel free to reach out to us if you need help with anything. Thank you for choosing Pre-Order Now!
Roel was amazing at helping me to resolve my issue. He did not stop until all issues related to the badges not appearing, was resolved. 10/10 customer support!
Hey there Angie Watts and team!
Thank you for your wonderful feedback! We’re so glad to hear that Roel provided top-notch support and ensured everything was resolved for you. Your satisfaction is our priority, and we’ll be sure to share your kind words with him.
If you need help with anything else, you know where to reach us!
THe customer service was great. I wish there were more custom making options (aesthetically). But it is functional and great.
Hi Maloos Design and team!
Thank you for your review! We're glad you had a great experience with our customer service. We appreciate your feedback on customization options and will keep it in mind for future improvements.
Please let us know if there's anything else we can do for you!