Omtaler (1 513)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 81 % av vurderingene er 5 stjerner
  • 10 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
26. februar 2025

Exceptional customer service! Alina was incredibly helpful, quickly resolving my issue by updating the theme and button selector to match my store perfectly. She kept me informed throughout the process and made sure everything was working smoothly before signing off. The support was fast, professional, and friendly. Highly recommend this app and their amazing team! Thank you, Alina!

Onekid
USA
Over 2 år bruker appen
Website on Demand Studio, LLC svarte 28. februar 2025

Hey there Onekid team!

Thank you for your fantastic review! We're thrilled to hear that Alina provided exceptional support and ensured everything was customized perfectly for ...

19. januar 2025

Great Customer service.
I had an issue with images not showing properly.
It was solved quickly and professionally.
Love it!

Fiik Skateboards Australia
Australia
Rundt 5 år bruker appen
Website on Demand Studio, LLC svarte 22. januar 2025

Hi there Fiik Skateboards Australia and team!

Thank you for taking the time to leave us a review! We're glad that our team was able to help out and assist you quickly.

If you ...

15. november 2024

This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long.

We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support.

Thanks for ...

CLHEI
USA
Over 5 år bruker appen
Website on Demand Studio, LLC svarte 18. november 2024

Hey there CLHEI team!

Thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our setup videos helped simplify the ...

16. januar 2025

We’ve been using this app consistently for some time now, and it has been a fantastic tool for setting up a proper preorder system. Like any system, we’ve encountered a few issues and bugs along the way, but I must say the Preorder App team has been absolutely wonderful. They’re always quick to respond and have gone above and beyond to provide the help we needed, making the resolution process ...

apostl
Australia
Over 3 år bruker appen
Website on Demand Studio, LLC svarte 20. januar 2025

Hi there apostl team!

Thank you for sharing your experience! It’s great to hear that our app has been a valuable tool for your store. We truly appreciate your patience and ...

19. desember 2024

Roel was amazing at helping me to resolve my issue. He did not stop until all issues related to the badges not appearing, was resolved. 10/10 customer support!

Angie Watts
USA
Nesten 4 år bruker appen
Website on Demand Studio, LLC svarte 26. desember 2024

Hey there Angie Watts and team!

Thank you for your wonderful feedback! We’re so glad to hear that Roel provided top-notch support and ensured everything was resolved for you. ...

2. desember 2024

Such a great app that has helped me generate £000's in revenue from pre-ordered items. The customer service is excellent -super quick, helpful and responsive!

Natal Active
Storbritannia
Over 4 år bruker appen
Website on Demand Studio, LLC svarte 3. desember 2024

Hi there Natal Active team!

Thank you for sharing your experience! It’s amazing to hear about the positive impact on your revenue. Our team takes great pride in providing ...

21. februar 2025

Alina was super helpful, friendly, and quick to respond.

GOLF CAR RANCH
USA
Over 3 år bruker appen
Website on Demand Studio, LLC svarte 24. februar 2025

Hey GOLF CAR RANCH and team!

Thank you for your kind words! We're thrilled to hear that Alina provided you with helpful and fast support. We'll be sure to share your ...

8. november 2024

Pre Order works great. We are able to offer lots of special order products to our customers and it makes it clear which items are going to take longer to ship.

Luxe Barbeque Company
Canada
Rundt 4 år bruker appen
Website on Demand Studio, LLC svarte 11. november 2024

Hey Luxe Barbeque Company and team!

Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate that you took time to share the ...

27. januar 2025

I have used this app for 3 years on and off when I need to do a pre order.

This time when trying to use it the pre order function did not display on my store which I understand happens with various themes.

I contacted support who for the first 2 days just kept refreshing the app and asking me to wait. It still didn't fix the problem.

For 4 more days now support keep telling me to wait as the ...

TrackSpikes.co
Irland
2 måneder bruker appen
Website on Demand Studio, LLC svarte 30. januar 2025

Thank you for sharing your feedback, and we apologize for the frustration caused. Our technical team was making significant progress on resolving the issue before the app was ...

19. desember 2024

Amazing app! Great customer service - issues get resolved within few minutes.

Lofra Cookers
Storbritannia
8 måneder bruker appen
Website on Demand Studio, LLC svarte 26. desember 2024

Hi Lofra Cookers and team!

Thank you for your fantastic review! We’re delighted to know that you’ve had such a smooth experience with our customer service.

If you need help ...