PreOrder Now WOD | PreOrder , 1 349 vurderinger
Raffiner
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Etter vurdering
very helpful staff responds in minutes!!
Hi Rocker Racing and team!
Thank you for your amazing review of our team! We work hard to ensure that we provide an accurate and timely solution to our merchants, and we're glad to help you out!
Please let us know if there is anything else you might need assistance with. Cheers!
So far so good! Thepre order button seems to freeze up once clicked through. We will update our review once figured out.
Edit: the button doesn't work, and when you first get to the home page or product page it'll say buy now then quickly change to pre-order.
Edit: After help from Josh our problem was resolved within a day!
Hi Transparent Energy Drink,
Thank you for taking the time to write such a thoughtful and positive review! We're sorry to hear that you had some difficulties with the preorder button. At the same time, we're thrilled to read such glowing feedback about our customer support team. We take great pride in the quality of our customer service and we're very happy to see that Josh delivered a solution for you so quickly!
As always, please do not hesitate to reach out to us!
Stephanie and the Customer Support Team
the app did not even function as preorder , and u asking me for a review, it is showing me add to cart only , and later after 10 seconds its showing preoorder , and customers are yelling at us
Thank you for your honest review. I'm sorry about the issues you experienced. I know my support crew reached out to you to try and figure out exactly what you're seeing, but we haven't heard back from you yet. I would love to fix this problem for you - if you're still open to working with us, please reply to the support ticket or reach out to me directly at hannes@staytuned.digital and I'll make sure we treat this as a top priority!
Hannes Bez | Director of Customer Experience
Very good. And simple
Hi there HIRACHY and Team!
We're excited to hear your feedback and thrilled to be part of your store's success! Thank you so much for choosing Pre Order Now.
Please let us know if you need any help!
Alina was fabulous and fixed me up.
Hi Tastemaker Market Curated by Ric Orlando!
Thank you for your wonderful review! We're thrilled to hear that Alina provided fabulous support and was able to assist you.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
The app is simple to use and provides value to our guests. The support team is responsive, prompt, and professional.
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Hi there team!
Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved?
We hope to hear from you soon!
Way too painful. Creates Pre-Order options with discounts that you can't modify.
Adds both Checkout Now and Pre-Order buttons to the checkout screen when it is only supposed to trigger on zero stock - I asked for support and was told that it was a problem with my theme - which was actually working perfectly before i installed this crappy app.
Thanks for this honest and direct feedback. I'm sorry about the problems you experienced. Our developers are taking a closer look at the issues you mentioned.
I do want to note that my support crew did not mean to imply that your theme is broken, but rather that the settings for some of the functions you were struggling with are controlled through your theme and not through our app. This is a common setup for lots of Shopify apps, since they are all integrations with the code that controls your store (which includes your theme). Having said that, we will be looking at that to see if we can simplify the experience for our customers.
I will reach out to you in a separate email as well to see if there's anything we can do to make this better for you.
Hannes Bez | Director of Customer Experience
The installation was easy but I have just started using it.
Thank you for the review BlendzFresh!
What particular feature of the app did you like? Is there anything that needs improvement? Your feedback is of utmost value to us and we would love to hear your thoughts.
Hope to hear from you soon!
Great support, thanks Aman for your help! The app works well on the whole, sometimes a slight issue with the app not loading straight away on the product page and therefore a customer orders thinking the product is in stock. Any tips to fix this would be great!
Hi there Hornit UK,
Thanks for reaching out to us and leaving us a great review. We are glad that you could use Aman's assistance to help you with your app. In regard to the loading page, we could employ a preloader to your app and it may be a work around for your store. Please know we are here if you need.
Stephanie & The Customer Support Team