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Hi team! We are happy you think are app is good! Shoot us a note if there is anything we can help with so we can change the good to GREAT!
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Hi HYPR GEAR team,
I noticed that you've already uninstalled our app. May we know the reason as to why you decided to remove our app from your store? Please also know that our support team is available to provide you assistance in case you have any questions or concerns.
We hope to do business with you again soon!
Slow to show the results on the product page
Not very intuitive for the customer to understand they are basically pre ordering and not ordering
Hello to our friends at Homekode
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process.
It seems that you uninstalled the app and left this review without reaching out to support for help. We have tried to reach you via email but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:
Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to help you get it right for your store.
Regards,
Pushpesh & the Pre‑order Now Support Team
Would have been a great product, but it was so slow and buggy, that it just wasn't worth the time to work it all out. Wanted to like this one!
not sure on the process yet - seeing as it still hasn't shown to be working Looks like it has all the functions
Hi there,
It looks like you were having trouble with the setup.
Let's schedule a call and we'll guide you through the entire process-- it should be easy, then we can also show you all the benefits our app can provide Manaj. You'll be surprised! :)
Simply email us at support@websiteondemand.ca
cool app looks cool we will see how this goes lookimg forward to it i was looking fo a app that i could use
Not sure whether this works properly yet as the settings have taken time to propagate through. But I hope it works. Will review again.
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Hi there Abi Hellmich Art and team!
Thank you for taking the time to leave a review. We'd love to hear more from you though. Can you please tell us more about your experience? Is there anything we can do to improve our app?
We hope to hear from you soon!
Hi there Baby Brezza ME and team!
Thank you for your feedback! We'd love to learn more about your experience and how we can improve. If there’s anything we can do to make the app better for you, please let us know, we’re here to help!
We look forward to hearing from you!