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Alina was incredibly helpful and very quick at helping us with our website and setting up our pre-orders.
Would recommend this app!
Hi Blackout Deck and team!
Thank you so much for sharing the customer experience you had with Alina! We're proud to hear that she was quick and helpful, and we're glad that she was able to help you out!
If you need further assistance, or have additional questions, you know where to reach us!
Your agent, Zach, helped me a lot with updating the WOD extension on my website. I spent hours trying to fix a problem with my preorder button, and he has been a big help in understanding more about WOD. He is very patient and took the initiative to modify my account to fix all of my problems. Thank you so much, Zach!
Hey there CNMA CLUB!
We're thrilled to hear that you had a great customer experience with Zach! Thank you so much for your feedback, Zach will surely love it.
Please let us know if you need help with anything else! Cheers!
Nice and simple.
A bit pricy but they have an option for start ups which helps.
Hey there Scruffy Duck and team!
Thank you for your honest feedback. We appreciate your thoughts about our pricing, and we assure you that this is something that we are currently looking into.
If you need help with anything, please feel free to reach out to us. Thank you for choosing Pre-Order Now!
I highly reccomend this app! It is really easy to use and to setup. I would like to especially point out that the tech support team was extremely helpful when my store faced an issue with the app. They diligently solved my issue asap.
Hi there Zynnia team!
Thank you for recommending our app! We're thrilled to hear that you found it easy to use and set up. The team had an amazing time helping you out, and we're delighted to have resolved your store's issue promptly.
If you have any further questions, please don't hesitate to reach out. We're here to help!
THIS IS AWESOME AND WAS SO EASY
We're glad that you had an awesome experience Aspire Learning Solutions and team! Thank you for the review!
I reached out to support twice and never heard from them. App crashed and will not allow users to add the product to cart. I would not recommend you work with this app.
Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email to see if there's anything we can do to improve and hopefully fix the situation.
Hannes Bez | Director of Customer Experience
This app does what it says. Works well. We asked their staff to help change button layout and message position. One of their staff named Amandeep is really helpful. So easy communicates with him, and just done the job in 5 minutes. Amazing.
One suggestion is, this app should list product title, what product is related to customer notification email. Currently, it provides a variation ID, it can be searched in shopify to find related product. But you know, can be done better.
Overall is excellent. Highly recommend.
Hey Double Bay Hardware and Team!
This is one of the best reviews I've seen, ever! We appreciate your honest feedback about our app and the customer experience that our Specialists provide. We are very thankful for your support.
Please let us know if there is anything else we can do for you. Our team will be glad to help!
Pre order Now is a great app and their chat support team is amazing as well. They quick, professional and willing to assist with anything you may need I will highly recommend!!!! Alina was a great help and had great customer service skills
Hi VitalElite team!
It was a pleasure helping you out! Thank you so much for your helpful and detailed feedback, we appreciate it. I'll also make sure that Alina gets recognized for the excellent customer service she provides.
Please let us know if there's anything else you need help with.
The Customer Service I received was so quick and handy. James was very helpful to resolve the issue. Highly appreciated!
Hey there BabyRest and team!
Thank you for your kind feedback about James! We will ensure that he is recognized for his hard work.
In regard to your review, is there anything you think can be improved to enhance your experience? Your input is important to us, and we would like to hear if you have any suggestions.
We look forward to hearing from you!
Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.
Hey there Yasmin Jay and Team!
I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.
Feel free to reach out if you need our help!