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terrible app terrible support. takes days to reply and their response not even relates to the question.
So far I'm really liking it, it's a bit confusing and slow to set up but it's doing what I need it to do.
Hello friends at Prana Vida
Thank you!Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)
-Melissa & The Pre-order Now Support Team
Slow to show the results on the product page
Not very intuitive for the customer to understand they are basically pre ordering and not ordering
Hello to our friends at Homekode
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process.
It seems that you uninstalled the app and left this review without reaching out to support for help. We have tried to reach you via email but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:
Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to help you get it right for your store.
Regards,
Pushpesh & the Pre‑order Now Support Team
Would have been a great product, but it was so slow and buggy, that it just wasn't worth the time to work it all out. Wanted to like this one!
I was excited to start pre-order for one of my new products but was having an issue with it working on my website. Customer support was able to resolve the issue with lightning speed and I am SO GRATEFUL!
Hello to our friends at Velvet, Texas
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!
Tanu & The Pre‑order Now Support Team
Everything is looking great! I Cant wait to start working with this program.
Hello to our friends from AMBR.!
Thank you for leaving this awesome review! Don't hesitate to email us if you have any questions! We wish your store major success online!
Melissa & The Pre-Order Now Support Team
Lots of helpful features. One thing I want to suggest, please make your app easy to use. Thank you.
Working well so far, just got it enabled. Needed some help for it to find the add to cart button but support was extremely responsive and got it configured for us very quickly.
Hello, friends at Brixley Bags
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu and The Pre‑order Now Support Team
THIS APPLICATION HELPS TO PRE BOOKING SALES ORDERS, AND INCRESE SALES VERY HIGH, BEST SHOPFIY SELLER PRE BOOKING APP
The app works great and the customer support has been superb! Jabir was very quick to respond and help me with needed customizations. I definitely recommend!
Hello friends at Peach Perfect
We will let Jabir know that his assistance is greatly appreciated! Thank you for leaving this awesome review :-)
-Melissa & The Pre-order Now Support Team