PreOrder Now WOD | PreOrder , 1 345 recenzji
Zawęź
-
Według oceny
Great customer service from Vlad at Pre Order Now. Software easy to use and developers are accessible I was helped in less than 10 minutes of my inquiry .
Hello to our friends from Eminence Apparel
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Vlad is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu and The Pre‑order Now Support Team
The app somehow bugged our site so all drop down menus did not function and product variants did not work.
Hello there,
We are so sorry about this. I thoroughly checked your concern and this is something we can fix ASAP. If you're still open right now, please reinstall and I will fix this for you personally.
When we receive a ticket from merchants, our auto-responder will first reach out with suggested articles related to a keyword. Once you flag that article as a solution, this will then mark the ticket as solved. Therefore, no support agent was able to get in touch with you.
Sincerely,
-- Chud and the Preorder Now Support
Super easy to set up and used. I was really impressed with how simple it was to set up and test. Great product. You should use it if you need pre-orders.
Hello friends at RealizeNowGLC
We appreciate you leaving this absolutely great review! We appreciate it!
-Melissa & The Pre-order Now Support Team
this app did not work for me, I deleted it after less than 24 hours, and yet they still charged me for a full months usage, even though I received a cacellations. I would NOT recommend this app
Hello friends from Wild Siren,
This is Sean, the Customer Success Manager with Pre Order Now. Sounds like you may have been charged here when you didn't want to be? Can we issue you a credit for that amount? Please let me know.
We don't want anyone to be charged for our app who doesn't wish to be...
Let me know :) I'm here to help!
Sean H
not sure on the process yet - seeing as it still hasn't shown to be working Looks like it has all the functions
Hi there,
It looks like you were having trouble with the setup.
Let's schedule a call and we'll guide you through the entire process-- it should be easy, then we can also show you all the benefits our app can provide Manaj. You'll be surprised! :)
Simply email us at support@websiteondemand.ca
Very happy with the app so far not the smart cockie behind the computer but have found a lot of explaining on line
Hello friends at DEADLY STREETWEAR
Thank you for this review! :-) We wish you and your store all the best on your e-commerce journey!
-Melissa & The Pre-order Now Support Team
Great app to use for customer who wants pre order
Pretty straight-forward! I haven't accepted an order using it yet, but looks good so far--a little better description of what happens after an order is placed would be helpful.
Hello, friends at Finley Outdoor Goods
Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.
Tanu and The Pre‑order Now Support Team
I got the plan Shopify Basic, that it suppose to have what I need, it says Unlimited Pre Order Products, but when I tried to add the second pre-order product it asked me to upgrade my plan, I waste all my morning setting this up for nothing, thanks guys.
Hi there,
We just recently updated our pricing model on the 19th of March.
You might still have the old pricing model when you installed it.
Once you reinstalled, it should be updated and you will be granted access to upgrade your plan (into a paid one) which will be based on your Shopify Store plan.
We are really sorry about this.
Please contact support@websiteondemand.ca for more info.
They should be able to assist you futhter.
Sincerely,
Robert
Operations manager
I like the app a lot. It's easy to use, I can navigate through it well, and it has helped my online store tremendously.