Recenzje (1 513)

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27 listopad 2023

Setup is fairly simple.
The issue we have found is that as the app loads last on the store, the add to cart button doesn’t turn to a pre order button until every element on the page loads.
We’ve seen a number of customers checking out without the preorder app registering it as a pre order as they clicked add to cart too quickly.
This kinda makes it pretty useless - we’re now having to chase all ...

Pixie Wing
Nowa Zelandia
3 miesiące korzystania z aplikacji
Website on Demand Studio, LLC odpowiedział(a) 29 listopad 2023

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and ...

23 lipiec 2023

I actually logged into this app to delete it. I love the idea, but since adding it to my shop it has reduced my sales by playing havoc with the online store. Customers cannot use the drop downs in my store as when they go to the checkout their selections have changed to the top selection on any product. Not what they have chosen. I cannot recreate it and your support people cannot create the ...

Showdown Rugs
Australia
3 miesiące korzystania z aplikacji
Website on Demand Studio, LLC odpowiedział(a) 25 lipiec 2023

Hi Showdown Rugs,

We’re very sorry to hear that you’ve experienced this issue. In the past, we’ve seen this happen due to a javascript conflict, potentially with another app ...

26 listopad 2020

The app has gone down and all my pre-orders are in chaos...no communication or warning...it was working so well, whats happened?

Brassica Handmade Meals
Wielka Brytania
3 miesiące korzystania z aplikacji
Website on Demand Studio, LLC odpowiedział(a) 30 listopad 2020

Hello! This is Sean, the Ops Manager with Pre Order Now.

I am terribly sorry about your experience. Around 2pm EST on Thanksgiving Day (last Thursday), an abnormally high ...

21 luty 2023

difficult to set up. forced to use the trial without even being ready to use it.

The Toxic Club
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Website on Demand Studio, LLC odpowiedział(a) 24 luty 2023

Hello to our friends at The Toxic Club

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I am sorry to hear ...

Edytowano 18 październik 2023

EDIT (original review below): We ran a pre-sale on t-shirt designs and the app did not send payment emails for some sizes but it did for other sizes. The emails with the payment link are sent from the app company, so we can't reach out to the customers directly to collect payment. We've been waiting for almost 3 weeks for a resolution and it appears we'll lose thousands in sales revenue. The ...

Tees 4 Togo
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Website on Demand Studio, LLC odpowiedział(a) 15 wrzesień 2023

Hi Tees 4 Togo,
We’re very sorry to hear that you’re experiencing this problem and have not received a proper resolution. We will be launching an internal investigation to ...

Edytowano 15 sierpień 2018

Pre-order banner shows up even if your first variant is available for immediate purchase.

If you want to display your item as being available for immediate purchase as variant 1 and preorder as variant 2, the pre-order badge will still display on your home/collection screen. It doesn't make any sense if you would like your customers to be able to preorder the item once it runs out.

Works fine ...

All That Glitters Fabrics
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
9 styczeń 2023

Customer service let me down big time, I had an on going pre-order going on and they took more than how many days to never fix the problem. Spoke with multiple reps and got the same run around. Use them at your own risk. I Just uninstalled the app so I can use an app that works with my store.

Feng Shui NYC
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Website on Demand Studio, LLC odpowiedział(a) 11 styczeń 2023

Hello to our friends at Feng Shui NYC

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I am sorry to hear ...

19 październik 2022

App was confusing at best. But mainly did not work. I could not get pre-order button to show up. help instructions were confusing. I requested support and got nothing. then, the app stopped opening all together. So, it was just a big waste of time.

Habit Heroes
Stany Zjednoczone
19 dni korzystania z aplikacji
Website on Demand Studio, LLC odpowiedział(a) 20 październik 2022

Hello to our friends at Habit Heroes

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend my ...

2 wrzesień 2023

Honestly, the app was pretty cool when it was actually working, but that only lasted about a week. The support team was quick to respond, but it felt like they were kinda lost on how to fix things. If something wrong happens, be prepare for answers like "for your theme specific". I'm using the Dawn theme, which is super common on Shopify, and I didn't mess with the theme code. So, if you're using ...

Rotorquest Inc.
Kanada
13 dni korzystania z aplikacji
Website on Demand Studio, LLC odpowiedział(a) 5 wrzesień 2023

Hi Rotorquest Inc,

We’re very sorry to hear that you’ve had this experience with our application.

We’re not sure what you are referencing pertaining to the Dawn theme, as ...

12 maj 2019

this app could be described as average at best and shitty at worst. Can't change the button color and it stopped working after a week

Auroplate
Stany Zjednoczone
4 dni korzystania z aplikacji