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Hi there Jalisia Collective!
Thank you for taking the time to leave a review. Can you tell us more? Is there anything we can do improve your experience with our app? Your feedback is highly valuable to us and we would appreciate your input.
We hope to hear from you soon!
Hey Bulldog Chic and Team!
Thank you for taking the time to leave us a 5-star review! This helps a lot.
Please feel free to reach out if you need any help. Thank you for choosing Pre-Order Now!
Thank you for the 5-star review The Olive Tree Singapore and team! We appreciate your support.
Hey there BUDDYBOTTLE and team!
Thank you for sharing your review. Can you tell us more about your experience? We would like to know if you have any feedback that would help us improve our app.
We look forward to your reply!
Thank you for the 5-star review Chopper Mill team!
Thank you for the 5-star review McInnes Custom Caps!
Thank you for taking the time to leave a review Stanleys Coffee and team!
Thank you for the 5-star review Project zero team! We appreciate your support!
Greetings Dutchies,
We're sorry to hear that the app is not currently working well for you.
Regarding the automatic discount problem, this issue is caused by a compatibility conflict between our application and Shopify’s automatic discounts. This occurs solely when discounts or partial payments are enabled within our application while the “purchase option” remains disabled. Our support team had advised you on August 25th to disable this in order to resolve the issue with the other Candy Rack application installed on your store.
The loading time that you’ve observed is likely due to other files and/or scripts installed on your store. It’s advisable to optimize your theme by removing unnecessary elements; this should also serve to speed up your entire site.
We’re unsure exactly what you mean by this; there may have been a miscommunication here. We have escalated this internally and a member of our team will be reaching out to you to clarify and resolve this issue.
We fully intend to fix the problems that you are experiencing and we're very confident that we can get your implementation where it needs to be.